I'd never been to a Potbelly before, so I wasn't sure what to expect. When I got there, the line was out the door, even though it was kind of late for lunch (after 1 p.m.). I took that to be a good sign. The line moved quickly and I passed the time by marveling at the man playing guitar 10 feet above the crowd..what a cool feature! I ordered A Wreck on wheat and the guys taking the orders were very friendly and smiled a lot. The sandwich was perfect...warm, grilled, melty cheese. I had to go back the next day. And you can't beat the price! Just over $4 with tax!