my parents came to visit Portland for the 1st time 2 weeks ago and stayed at this hotel. they had a great experience. after a little mishap checking-in coming straight-off a redeye flight, the staff at this place was more than accommodating. i know my parents, they are from miami and can be very highstrung and demanding...2 traits not common in pdx. so, i was super impressed by the consistent kindness and patience that all the staff maintained. everyone was friendly, the facilities well maintained with recent upgrades (large flatscreens) and a good location being downtown. the concierge, Scott (i think), was great. he always made a good recommendation and was honest with his opinions. he even gave us comp tickets to the ballet. needless to say, when entertaining finicky people, first impressions are important and this place made a great impression on new visitors. They cant wait to come visit again. Thank you! This marriott made a family visit a stress-free experience... and we all know how rarely that happens.
Pros: wonderful staff, extremely clean, good location, nice amenities
Cons: downtown location lacks the 'neighborhood' feel that typifies Portland