I took my miniature poodle to get groomed at this place today. When I picked him up I was in shock! He looked like a dog from the pound that had had to get shaved down. The top of the head hair does not even reach 1 cm as well as the hair from his entire body! The owner said that maybe he was matted but her daughter who manages the salon said NO, he had no matts. Of course he did not have matts since I bathe him and blow dry his hair straight once a week.
The owner offered to take $10 off the bill. I told her she did not have to do that. She should've told me before she handed me my dog what had happened but she acted as if that was normal to have a dog get that hair cut. She then said it was a new groomer.
I had requested his face to be shaved but the groomer did not even touch it! She did not even brush his teeth as I had requested when I dropped him off and as he had done the previous time there.
On my other dog, a cairn terrier, they did not clean his teeth, either but his hair cut was alright.
When I got back home I called the owner and told her I would not bring my dogs back.
I wasted $110 and ended up with a very bad looking dog that unfortunately will remain like that until his hair grows back.