Ponderosa Animal Clinic

If I could give this clinic zero stars, I would. The one thing that I can say is that Dr. Johnson does treat the animals better than she does her employees. If you board your dog here, be warned: they will be locked in a kennel that is (if they are a larger animal) approximately five feet wide, three feet deep, for most of their time there. They get fed twice a day and will be taken out to use the bathrooms three times a day, but this clinic is SEVERELY understaffed and often dogs will be left to sit in their own urine and feces for hours while the employees are busy with what Dr. Ada considers to be more important tasks. The cats do not get to come out of their cages at all. I have seen her hit dogs for flinching away from a shot or an inspection when they were clearly terrified. She has also berated employees for such offenses as interrupting her with a crucial question, not interrupting her with a crucial question, not speaking loudly enough, speaking too loudly, not holding an animal down roughly enough and 'asserting dominance' over it, and not 'supervising' the other employees. She and her husband also literally live in the clinic, in a back room that deserves to be on Hoarders. It's no wonder her health is failing, because the number of insects and the amount of dust in the building was astounding to me. We would find dead pigeons out in the dog yards and ants in the food cabinets on a regular basis. There are approximately fifty animals in residence there that are up for adoption, which nobody knows about because she will not advertise their existence. Some of them are confined three to a cage at a time. For the love of god, somebody shut this clinic down. more

I’m fortunate to have discovered Ponderosa Animal Clinic, an oasis in the desert of high cost veterinary care facilities. Dr. Johnson and her staff gave my dog extraordinary quality care at a reasonable price. Thank you, Dr. Johnson for your very big heart! I’m relieved to have found the best place possible to take my pet whenever she needs help. more

these people are the best see his help me keep my dog alive he's diabetic blind and now has pancreatitis she's doing her best to keep my dog without any pain more

My sister in law and I took our dogs to get there annual shots and the vet used dirty needles and did not give the shot in the right place therefor resulting i n an absest on both dogs they both popped oozed out and required antibiotics. So I do not reccomend this clinic and there is also a very foul odor it is very unsanitary! more

I have been taking my animals to Ponderosa for over 26 years now. I admit that I am highly sensitive about who I let my babies around and how I expect them to be treated. In all, they have taken care of 5 cats and 1 dog of mine. They have neutered and declawed all my boys. Three have been put down over the years. The compassion they have given my boys and me throughout the euthanasia process has been incredible! The treatment that all of my children have received over the years has been terrific. I trust the doctor completely because I can tell how much she cares about my babies. Her holistic approach regarding their treatment and care is not only impressive but appreciated. I have recommended them to many of my friends over the years and I will continue to do so until the day they close their doors. I hope she never retires! Trust this neurotic cat & dog mommy, go to Ponderosa. You and your babies will be very pleased. They do offer discounts for low income people. Being disabled, this has been very helpful. more

I read all the reviews and my visit was nothing like others. I felt that I should say something positive. I took my pomeranian in for his rabies shot. It was $10.00 for three year shots! I was in and out in about eight minutes. The receptionist was nice...professional. The doctor was great. I will be back and would recommend this clinic to my family and friends. I wish people would give them a break. I'm glad I went and saw for myself what was going on. more

Bad: claims to be low-cost....my bill escalated after the vet did a credit check on me.... Improvements: sanatize the waiting room, payment arrangements instead of keeping one's pet (only to be adopted out!). Other: stay away from this facility!!! Medicine is cheap & outdated! Receptionist (daughter of Vet) is RUDE and uncaring! VET is snippy, rude and scatter-brained ( she said I didn't pay on balance). I payed $1560 for a stitched ear and boarding. not LOW-COST as advertised!!!!. more

I'd have to say this Vet Clinic is very buisy but they care about their animals.Some of these comments about the clinic are absolutely ridiculous.Do you work there?And know the doctors personally to judge them?So cut them a little slack.Those (2) doctors have been doing this for over 30 years and know what their doing.Dr.A may be snappy sometimes, but PEOPLE can be very obnoxcious and hard headed, so give them a break.I would recomend this clinic if you are patient, and want the job done right. more

I called an ad for dogs for sale in the local paper, number turned out to be this clinic. I was interviewed as to certain details about my home, and was told I would receive a call back for an appointment to see the dogs. Never got a call back. Why place an ad in the paper if you don't intend to call someone interested in buying what you are advertising? I called the clinic a week later, got put on hold, hung up after 15 minutes. Needless to say, I will avoid this clinic if I ever need care for my two dogs. more

Took my Welsh corgi in because she was having seizures. The vet was like 200 years old and acted like she didnt know what i was talking about. She drew blood from my dog and it took her 3 times! The clinic was dirty, she suggested that i get 200$ worth of bloodwork and never gave me the results! when i called she didnt know what the work was for! the vet techs were retarded and incompetent. Yes they have a low income program wich by the way only takes off like 10 %, but its NOT worth it! seek competent care elsewhere this lady needs to retire. more

Took my Welsh corgi in because she was having seizures. The vet was like 200 years old and acted like she didnt know what i was talking about. She drew blood from my dog and it took her 3 times! The clinic was dirty, she suggested that i get 200$ worth of bloodwork and never gave me the results! when i called she didnt know what the work was for! the vet techs were retarded and incompetent. Yes they have a low income program wich by the way only takes off like 10 %, but its NOT worth it! seek competent care elsewhere this lady needs to retire. more

This seems to be the only Veterinary Clinic in town to have a low-income sliding scale program. For someone on disability with multiple critters, the value is more important than the wait. Besides, everyone in the waiting area was really nice, too. I made my initial call in the afternoon and was given an appointment the next morning. I too, had to wait over an hour after my posted appointment. That said, the Vet we saw (male) was polite, warm, courteous and well informed. Although the particular piece of hardware he wanted to use was broken, he made a good diagnosis and provided a medication that worked wonders. This is a no-frills, basic vet for laid-back, no-frills folk. If you want someone to crop your show dog's ears,crop it's tail, or otherwise pander to your quest for perfections, you probably won't be happy here. If you're looking for good, basic care - you will. more

We took our Pointer puppy to have her nose checked out (she was getting discoloration). Anyway, the vet we saw (there is only one lady there) was clueless. First we waited for aver an hour passed our appointment time. Second, she was rude and snappy. She completely ignored the problem we were there for and concerned with and proceeded to tell me that my dog was "too thin". She wasn't even familiar with my dogs breed!!! If she knew about pointers she would know that they are very toned and defined. She really made us mad. and I wanted to cry. She treated my boyfriend and myself as if we were stupid and didn't know anything about dogs. Needless to say we never went back there, and every chance I get to tell other people not to I take it. more