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Ponce de Leon Exxon Automotive - 1 Reviews - 1161 Ponce de Leon Ave, Atlanta, GA - Prepaid Cards, ATM, Bank, Check, Debit Reviews - Phone (404) 249-9270

Ponce de Leon Exxon Automotive

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1161 Ponce de Leon Ave
Atlanta, GA 30306
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(404) 249-9270
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My husband brought in his Nissan in May with a head gasket issue. He saved up for an expensive procedure to fix the head gasket and three months later returned to have the service...

Horrible Customer Service, Incompetent Mechanics 7/8/2010

My husband brought in his Nissan in May with a head gasket issue. He saved up for an expensive procedure to fix the head gasket and three months later returned to have the service done. We had to bring it back three times, once because of a rattling because they had not properly tightened down a bolt after the head gasket repair, a second time because it stalled out on the highway, and a third time after the engine started smoking. The engine is now ruined. They claim that it was my husband's negligence for driving the vehicle for three months before getting the service done. However, THEY recommended the service three months prior with the knowledge that the head gasket problem existed then. So why now do they claim it was his negligence in driving the vehicle while saving money for this expensive engine work? They lack the expertise to perform this kind of work, and they were sorely negligent in their advice and professionalism. The loosened bolt alone is indicative of their carelessness. I do not recommend this business. Pros: Empty Promises Cons: Ruined Engine more
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Full Service Automotive Super Center by the Exxon

Owner Message

  • Ponce de Leon Exxon Automotive is "Your Neighborhood Service Station" and is convenient to Midtown and the Virginia Highlands. Established as a Full Service Automotive Super Center by the Exxon Corporation in the early 70's, the Ponce de Leon Exxon is known for our service and quality. Our facility has been renovated to include the necessary modern tools and diagnostic equipment to service all your car care needs. Our certified staff and technicians come from both dealerships and independent garages. With a focus on personalized attention, we strive to provide an establishment with an "intown" feel.

    With nearly 30 years of experience in the automotive industry, Ponce de Leon Exxon takes pride in serving the local community and continues to be a place that the neighborhood can be proud of.

Additional information

  • Hours:

    Mon-Fri 8:00 AM-6:00 PM,Sat 8:00 AM-4:00 PM,Sun Closed
  • Neighborhoods:

    Northeast, Atkins Park
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