Plaza Hyundai

i bought a new hyundai in august 2012. price was jacked up by more than $1500 from the night before when i left my deposit. i was stuck without a car so i made the mistake of just taking the hit and regret it to this day. should have fought for my deposit back and walked away. they then called me forever to get an oil change. they said it would take an hour. i had the appt made two months in advance. drove an hour to brooklyn and was told that it would take 4 hours. nobody apologized, walked to my car to greet me when i got there and showed no courtesy to a customer that is never going to buy from them again. please don't believe these fake reviews on deal rator. in the day i got my car there were other people complaining. i should have listened. more

I gave it a 2 because the sales dept can do no wrong except those fees they give to themselves. When buying a car ask for the total amount including taxes and fees, they can fudged numbers to your liking. more

We bought our new Hyundai from Plaza Hyundai, and aside from it taking a long time to do the paperwork, everything was fine. My husband took the car in for an oil change, and Vladamir told him that he needed the maintenance done too. Never told him how much it was going to be. My husband almost had a stroke when he picked up the car and it cost over $350! He had no idea it would be that much and should have been told before the work was done. On the paperwork he had to sign it said that "customer acknowledges receiving original estimate of $400" which is absolutely not true. If my husband knew that it was going to cost that much, he would have told them not to do the maintentenance. The car didn't even need it yet and Vladimir knew that because he said it was a little early. Because of this, they lost a customer for good. We're going somewhere else from now on. My friend is also a customer of theirs and they tried to pull the same thing with her and now she goes somewhere else for service. Oh, and last time we took the car in, I stupidly left some money- about $15 for tolls from our recent trip-hidden in a book in the glove compartment and forgot to take it out. There was a recall on the airbags and I guess they had to take everything out of the glove compartment to get at the air bags. Lucky guy who opened and looked through everything in the plastic envelope holding the book where I hid my toll money. When we picked up the car, all the stuff that was in the glove compartment was on the passenger seat and the money was gone. I didn't say anything because I had no way to prove it was there. They should be ashamed. more