These people are idiots, pretty much across the board, and refuse to accept culpability for their mistakes. I went there twice -- the first time, I found a car I was interested in on their website. They could not show it to me -- told me to come back two days later. Charlene called me *twice* that day to say the car would be there at 4pm, so I took more time off work to go see it. Not only was the car *not* there, but nobody in the entire dealership could locate it using all of their computers, multiple sales people, and two managers. They even drove me to a lot so I could try to find their car. They couldn't find their ass with a map. Avoid at all costs. Either they're posting fraudulent listings or they're completely incompetent -- either way, you should not waste your time.