We just had the most horrible experience dealing with Plaza flowers.
I was reading online and calling local florists to use for our wedding and ended up trying Plaza flowers since it's close to my wife's house. We ordered boutonnieres, corsages and the 3 bouquets (we tried to make everything small and budgeted). My wife was so pretty on our wedding day, everybody looks good but the FLOWERS? I was like you paid how much for those bouquets? The roses doesn't look nice and they cheated on the counts. The 2 bouquets had 9 and 11 roses instead of 12. Our photographer didn't even use the bride's bouquet and used what my mother in law made because it looks better!
I was infuriated to the fact that these people were charging $10 for low quality roses ( I bought the centerpieces and other flowers from my local Shoprite florist in Williamstown, NJ and I was wowed by their flower arrangements and saved us some money too! The manager used to be a florist and their service was awesome!) Plaza flowers also breached our contract by giving us less flowers, compliments of Renee who lied to her manager Heather about the flower count.
I spoke to Heather, asking for some money back and told me she's just going to give me a gift card? I believe we paid money not gift cards so I was asking not all but some money back. After so many frustrating e-mails Heather told me that I'm already disgruntled, she'll give me a gift card but not my money and she doesn't have use for me because she knows I'm not coming back for business. So much for customer service! She even mocked me by saying I'll give you the price of the missing roses instead and double it up! I mean how low can you be? It's just total greed! They can never bring back the time when they screwed our wedding with crappy and cheated flower arrangements. I wasn't even asking a lot!
Now the bottom line and the moral of the story. Plaza flowers charges too much! They try to make you believe that they order the flowers from high end suppliers but yo