My daughter attended Play and Learn north for 2 years. The staff in very caring and was very loving with her. I found, however, that they care more about enrolling more kids than staying in teacher/child ratio. Many times there was not a lot of help and the kids ran the teachers down. There also was a big teacher turnover in the 2 years my daughter was there. I am still in contact with 2 staff members and they really did care for my daughter. I didn't think the staff was treated well and that comes out in your day to day job. They lost a lot of good teachers and needless to say we pulled our daughter out.