I worked there for 9 months.
the website says
"your pal can run around all day with the big dogs and then cool off in the pool, or curl up on the couch with his favorite attendant -- whatever makes his day."
but in fact, i've only seen the pool used on one day
and curling up on the couch next to their favorite attendant? no. the only room that has a couch is a room in which old, or less friendly dogs are kept, but there are rarely employees in that room. also,there's only one employee per group of dogs 95% of the time, so they don't have a choice who they're with.
the website also say
"All of our daycare attendants are given a two-hour orientation class covering canine behavior, [etc]" "All daycare attendants also attend a 4 hour class on dog first aid and CPR.
At the end of their probationary period each staff member is competency tested to reflect their level of responsibility.".
"Also, every week our behaviorist coaches the staff in each play group to reinforce and expand the subjects covered in the orientation."
the fact are as follows:
1. the two hour orientation class is in fact two hour-long DVDs that the owner has new employees watch sometime soon after starting their employment.
2. in the 8 months i've worked there, there have only been first aid/cpr classes, given a week apart at either location. this means that several employees went over a year and never got trained until this year. it also means that all new employees are untrained in cpr/first aid, and there is a high turnover rate.
3. there is no probationary period or competency test that i was ever made aware of.
4. no behaviorist coach has ever come in to "reinforce and expand" out knowledge.
the owner dan cares more about his business than the safety and happiness of the dogs, or his employees. if a dog is barking too much, dan may press them in between the gate, or pin them to the ground until they cant move, even if they scream. the dogs are scared of him once they get to know him