First of all i want to say how sorry i am that i didnt read the negative reviews before we went to Planet Honda.
We decided to go car hunting on Memorial Day. When we arrived they were having a barbeque outside and the saleman that ended up dealing with us, was out there eating and received us in that manner. I should of known from that moment that i wasnt getting a good vibe from him. Needless to say we continued to use him. My husband and i went on a test drive The salesman kept ranting and raving how great the car was but we had already done our research and we knew everything we needed to know about the car. It was pretty comical. My husband even asked him questions about the car that he didnt know the answers to. We then go in to crunch the numbers. Art goes to his manager and comes back with the price of the car that was listed on the internet with and additional $1675 he says were for fees and cleaning the vehicle. he then starts the pitch that this is a great car and that he can only remove about $100 to $200 to help us out as if he were doing us a favor. We said no that was not going to be good for us.
We told him that we would be frank with him that we had been preapproved for $20,000 and we would put $6000 down and not a penny more.He agrees with us and says he needs to speak to his manager when he comes back with the contract it is way more with a bunch of other fees. They added this nitrogen fee for tires we told them to take it off. Then on the contract there was a line that said OPTIONAL it was for etching of VIN number on window and it cost $300 the manager argued with us back and forth that he would not take it off. Thats when i got pissed. I told him that he should look up in the dictionary wat the word optional was. In the end they didnt remove it and we ended up taking the car because after spending 5 hours in a dealership and driving 2 hours to get there i didnt want to repeat the process with another salesperson.