I purchased 2007 Honda Odyssey touring 4 years ago. I had all of maintenance service in Honda Planet for 4 years. Odyssey will notice me ""Car Need Maintenance"" each 3000 or 5000 mile on Car Display. So I bring my car and tell service people what mile I have and they check and maintenance and they reset sign.
I don't know what specific service they provide, but I believe it is for safe and avoid future major accident or broken of my car.
I took my car on May 2nd(monday) for 30000 mile maintenance. and Tail Gate was fallen to my head on May 9th. (Friday).
this was second time for 4 years.
Tail Gate of Odyssey was so heavy, I was scared if my kids were there.
I called Tom Pacheco, Service Manager on Monday morning. He said
""I'm not mind reader, you have to tell me where is broken and where is almost broken.""
""If you open once a day for tailgate, you open too much. open 365 times a year.""
""if you want to have such a service, go to BMW, or Rolls-Royce?
(it means checking support bar of tail gate has oil leaking and almost fallen down condition? just open and see for 30 second?).
I asked other service people how to find out tail gate is almost fallen down, he show me oil leaking mark from support bar of tail gate.
It is super easy to find out, maybe 30 second for just opening tail gate.
I thought they checked my car for maintenance service period to avoid future deficit or accident.
what they do is same maintenance service with civic. or just oil change or airfilter same as everywhere. not maintenance service by specialist for honda car.
maintenance notice is not for help us to keep safety driving. just they want to us to come there to paid more money.
(keep showing maintenance notice if we did not bring to honda dealer. that is nice strategy we cannot choose other service.)
People who own Honda Odyssey and open tailgate at least once a day, Honda Planet does not care dropping tail gate to your head or your kids. Check the support bar yourself even you bring maintenance service every time to honda planet, they does not check anything for future deficit. you have to find out yourself. Break, engine, anyother place we have to find out where is almost broken. according to Tom Pacheco. they are not mind reader.