First of all I bought a $20 week...and found out it's something they give away on a regular basis. Not happy about that. I get there and everything is ran by some sort of machine, not person. Some of their stuff was broken. You had to buy extra of pretty much everything to use the equipment. They are hard up to sell a membership to you, the sales girl was pushy and walking a thin line of being rude. She was more interested in her friends that walked in and let them do everything for free. And the memberships are expensive. I'd rather go to any other spa and actually pay for services with actual people. I used to use Planet Beach back when it was just tanning a long time ago and it was great, that's the last thing they want you to focus on now.