The first couple of times I ordered delivery when I moved to Fuquay, the pizza was good and delivery times were reasonable. However, the last few times that i have ordered there have been mistakes with my order and the management doesn't seem to care about doing anything to make the customer happy. \r
My last order today was put in as a delivery. I gave my address and was told the delivery time was 45 minutes. I called an hour later and was told that it had been ready for over 30 minutes for carryout. The manager was going to just send the old order out with no mention of a discount or I could wait an additional 45 minutes for a supposedly fresh order with still no mention of a discount or an apologized. \r
I ended up cancelling the order and will never order from there again. \r
I used to manage a Pizza Hut and a Papa Johns and this is unacceptable customer service. A good manager would have apologized and offered a fresh order for free or a discount.
Pros: the food is ok sometimes
Cons: inconsistant food quality, horrible customer service