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Pizza Hut - 1 Reviews - 14365 Us Highway 431, Guntersville, AL - Family Restaurants Reviews - Phone (256) 582-6141

Pizza Hut

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14365 Us Highway 431
Guntersville, AL 35976
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(256) 582-6141
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Food & Dining

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Worst

After waiting seven minutes to be seated, we were placed in a corner away from all other parties(possibly 4 additional parties). After receiving our drinks and ordering, I asked f...

Worst Service EVER 3/24/2012

After waiting seven minutes to be seated, we were placed in a corner away from all other parties(possibly 4 additional parties). After receiving our drinks and ordering, I asked for a side of Alfredo sauce, which is what I order every time I go to a Pizza Hut. They told me they couldn't give sides of Alfredo because it was a ""health risk."" We receive our Pizza, Cheese Sticks, & Cinnamon Sticks, and the waitress walks away. She did not bring plates for us. I finally got up and asked the manager for plates. He told me, ""You'll have to talk to her about that, I don't do that."" After finally receiving plates and half way through our meal our waitress come and apologizes for the Alfredo situation. While trying to back peddle she managed to sling water all over our food, because she liked to talk with her hands. She told me that the manager has decided that he was willing to put some Alfredo through the oven so I could have some. After bringing me the Alfredo, she said, ""I hope you don't get sick from eating that,"" quickly following up with, ""oh, I probably shouldn't have said that."" With only two parties TOTAL left in the restaurant, it took over 15 minutes to get a refill, because our waitress was conversing with her coworkers. She then complimented my friends hair, then insisted that she wasn't complimenting to receive a bigger tip, when no one had insinuated that. Needless to say this was the WORST visit I have ever had to a Pizza Hut restaurant. I will NOT be going back to this store. more
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Editorial

  • In Short
    Kid-friendly eat-in restaurants and small takeout shops alike sport interiors done in the signature red and white with a touch of yellow. Orders are placed at the...

  • 8/24/2008 Provided by Citysearch

Additional information

  • Hours:

    Sun-Wed 10:30am-9pm, Thu-Fri 10:30am-11pm, Sat 12pm-9pm
  • Payments:

    Discover, American Express, Visa, Master Card
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