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Pitzer's One Hour A C & Htg - 30 Reviews - 6363 E Copper Hill Dr, Prescott Valley, AZ - Plumbing Contractors Reviews - Phone (928) 777-8899
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Pitzer's One Hour A C & Htg

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6363 E Copper Hill Dr (at Lake Havasu City, Bullhead City, Kingman, Prescott Valley)
Prescott Valley, AZ 86314
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(928) 777-8899
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Pitzer's One Hour A C & Htg - Prescott Valley, AZ
Pitzer's One Hour A C & Htg - Prescott Valley, AZ
Pitzer's One Hour A C & Htg - Prescott Valley, AZ
Pitzer's One Hour A C & Htg - Prescott Valley, AZ
Pitzer's One Hour A C & Htg - Prescott Valley, AZ
Pitzer's One Hour A C & Htg - Prescott Valley, AZ

Reviews

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Best

We have always received great service from One Hour. The techs are always on time even though we live quite far from the shop from which they are dispatched. They take care of o...

Worst

John and Laurie were fine! they did a good job. But your upper management leaves a lot to be desired. They ripped me off on the pricing of the parts they replaced. they...

Great service by great people. 3/8/2017

We have always received great service from One Hour. The techs are always on time even though we live quite far from the shop from which they are dispatched. They take care of our equipment as though it were their own. Steve is no exception. He checks inside and outside to make sure our furnace/AC is working properly each time he makes a maintenance visit. I have never had any regrets about calling One Hour 8+ years ago when we did have an issue. I have recommended One Hour to friends and neighbors and will continue to do so in the future. We just updated to the protection plan plus and it is very reasonable considering what it could cost to have a tech travel more than 50 miles each way for service if we should need it. Once again, thank you for providing exceptional service. more

Review 10/10/2016

Allen Williams was very knowledgeable and professional. Your fortunate to have him. more

Great service 9/1/2016

Feel like the service tech John is very honest and really wants to help. No try to upsell you for things/service you don't need. more

Ali Babba 7/2/2016

John and Laurie were fine! they did a good job. But your upper management leaves a lot to be desired. They ripped me off on the pricing of the parts they replaced. they also refuse to send me the specification, part numbers, and vendor identification that I requested. Forward this to your president/CEO. I give them zero stars. they like to grade their employees. No reason they should not be aware their own performance rating. more

Great Service 6/18/2016

Ragen was very helpful, he helped me with a rental property that needed urgent service. He was thorough, educational, and fast. He explained everything that was needed and upheld high standards for his work. I appreciated his professionalism! more

Great service 6/9/2016

Mike Murphy was our plumber and what an outstanding Job he did. He was so nice and very smart about his job. I would have this man out to my house any time and not just to do a Job. He spoke with me and my wife and was so cool. I would have this man in my command anytime since I served 22years in the Army. Your company needs more people like him. more

Recommend 5/19/2016

Brandon B was punctual, actually early, but called to make sure that was acceptable. Brandon did a great job, answered my questions, and didn't leave a trace! I will use this service again. more

Brandon 5/19/2016

this is the second time we have had Brandon assist us. Great job both times. He is cordial, gets things done efficiently and no BS more

Flushing of water heater 4/22/2016

Brandon did an excellent job. Explained everything that he did. Given the age of our water heater, he shared several options available in the way of its replacement down the road when we need it. We will use Benjamin Franklin again. more

Plumbing - flush water heater 3/31/2016

Brandon was very prompt, courteous, and completed the job with accuracy and knowledge. more

Install Enviro system and whole house check. 3/28/2016

Brandon and Charles did a superb job with this installation and check. Both were excellent examples of a company that prides itself on having employees that tend to customer needs. They took the time to carefully address all concerns and remedy any issues that remained. Brandon was called to our residence on Easter Sunday to address a leak in the kitchen. He arrived promptly and handled the problem with concern and professionalism. Highest kudos and sincere appreciation are well deserved. Ted and Myra Day more

HVAC 3/24/2016

Our HVAC system was not installed very well. Robin helped us tremendously to get the issue(s) resolved. And thanks to Alan they were! Good work guys more

Mar 18,2016 Thermostat Call 3/18/2016

Allen was friendly and knowledgeable. more

Air conditioning check up. 3/18/2016

John informed me that the start up on my compressor unit was hard and I could prolong the life of the unit by installing a surge protector and a super boost. I appreciated the honesty and knowledge that John brought to the table, and had him do the install. more

Great and efficient service 3/16/2016

John the technician that came to inspect our air conditioning was friendly, on time, efficient, and we had a great conversation. He was wonderful. Robin called us ahead and told us when to expect John to get here. Good company and good people working there. more

Excellent Service - Terrific Service Man! 3/14/2016

I couldn't ask for more!!! more

John's Service Rating 1/4/2016

4January2016 Paul Hammond here. John is very experienced and knowledgeable about AC and Heating units. He was explaining all kinds of interesting things about my big unit. I found out that I have to replace the filters more than once a year! I think we could be good buddys as our interests are similar. One suggestion: To save time, get a portable steam cleaner to clean and melt the ice repidly that often forms on the cooling coils of the AC unit. Should turn out to be the " Cat's Meow " as they say!!! Kindest Regards, Paul more

Fast, Professional, and very Friendly! 11/22/2015

From the operator who took my order to Brandon B. who came out to the house to save our day and our weekend... the experience was excellent! We received a call an hour before Brandon arrived. He was knowledgeable and taught us about kitchen sink drain care. And he was clear about the cost of every thing he did. We felt comfortable the whole time... which, by the way, took no time at all. Thank you! more

John J. service call 10/26/2015

The service tech was very courteous and professional and explained what he was going to do and offered suggestions to help with our allergies. The price was right and we are going forward with GPS system in our HVAC unit. more

Brandon B review 10/7/2015

Just wanted to let you know that Brandon did a great job for us with our plumbing odor problem. We will not hesitate to call you again if needed! more
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Owner Message

  • Pitzer's One Hour Air Conditioning and Heating and Benjamin Franklin Plumbing is a full-service contractor with the ability to service and install complete heating and air conditioning systems and address all your plumbing needs.  We are COMFORT SPECIALISTS.  Our philosophy embraces the importance of your time, health, safety and comfort. With this in mind, we promise prompt, reliable service 24 hours a day, 7 days a week. We strive to maintain our reputation of delivering maximum levels of customer and technical service while building long-lasting, trustworthy relationships with our clients. Our 100% Satisfaction Guarantee ensures that you'll get what you pay for or you don't have to pay at all!


    We offer our clients on-time service, replacement and repairs done right the first time with courtesy, convenience, cleanliness, competence and character. We’re the industry experts on heating and air, indoor air quality, plumbing and installation.. Pitzer's One Hour Air Conditioning & Heating and Benjamin Franklin Plumbing offers you an in-depth review of products so that you can make informed decisions on your home heating and air conditioning maintenance needs,including complete Air Conditioning Systems; Clean Air and Filtration products; Air Handlers; Furnaces; Boilers; Water Heaters; Heat Pumps; and Thermostats.  We also offer humidifiers & dehumidifiers; standard,medium and high capacity air filters; carbon monoxide detectors; radiant floor heating; baseboard hot water & heat exchange maintenance; electric to gas conversion; and air duct cleaning,sanitizing and repair.  Free Estimates on equipment.  24 Hour Emergency Service.  Straight Forward Pricing Guide™ so you know what the price is before we do the work.  Never charged by the hour. Maintenance agreement with bi-annual check-up and service. All brand experience.  Expert EPA certified technicians.  100% Satisfaction Guarantee. “Fixed Right or It’s FREE!”™  

Additional information

  • Hours:

    Daily 8am-4pm
  • Payments:

    American Express, Discover, Master Card, Visa
  • Neighborhoods:

    Prescott East
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