Gary W. at Pinnacle Production Group was extremely unprofessional and rude to work with. I would not recommend him at all for any wedding. This is unfortunate because the venue he manages is beautiful and unique and there doesn’t seem to be a way around booking the venue and not working with Gary. At first we believed Gary would be a good vendor to work with because he was direct and to the point. Unfortunately, our relationship turned sour when I asked for a simple décor element to be fixed before our wedding day (several curtain loops were missing on a window in our cake room). That should be simple to fix and was really the only thing amiss in an otherwise beautiful venue. He took offense to this and told my mom and I to do it ourselves or hire someone.
Further, we experienced rude and terse emails from him when I asked if the fireplaces in the venue could be swept prior to our day because our florist would be putting decorative candles in them, because on a prior visit I noticed that the fireplaces had not been cleaned. This pushed him over the edge and he unprofessionally attacked me in an email. The day before our wedding I asked him to take down a wreath that belonged to the venue as we were going to put up another one of our own (since he was the only person authorized to touch wall hangings) and he yelled at me in front of my family and bridesmaids, attacking me--making me out to be some sort of Bridezilla, when the simple décor things I asked him to attend to where clearly reasonable requests. He has the type of personality that says pay up and shut up! How unbelievably rude is that to a bride and her family? This chain of events shook me emotionally that day, right before our wedding.
On our wedding day he yelled at our DJ in front of our guests. Gary Weiner was completely unprofessional and I am so disappointed that we had to work with such a horrible person on our wedding planning. This is unfortunate because we selected all of our other vendors via Yelp because of their glowing reviews.