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Pinnacle At South Mountain - 4 Reviews - 5151 East Guadalupe Road, Phoenix, AZ - Apartment Building Operators Reviews - Phone (866) 239-8884

Pinnacle At South Mountain

5151 East Guadalupe Road
Phoenix, AZ 85044
(866) 239-8884
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All reviews seem negative


I am a current resident here and would do anything to move right now. Shortly after we moved in our showers stopped working half of the time (no water coming out of shower head, l...

I am a current resident here and would 5/11/2012

I am a current resident here and would do anything to move right now. Shortly after we moved in our showers stopped working half of the time (no water coming out of shower head, loud noise you could hear outside...), along with a laundry list of items throughout the apartment that were damaged or not functioning properly (i.e. ceiling fan in living room that was broken). I have put in three maintenance requests, talked to the manager and even contacted corporate regarding this. I received the run around "It has been fixed," "It will be fixed in this week," "We did not see anything that needed to be fixed." Only when I contacted corporate did they actually act like they cared and came in to fix these issues after months and sent a plumbing crew to fix the showers. Since then, our showers are still having problems. Along with the maintenance issues, they will do anything to get your money and make your lease worth breaking. Unfortunately, I had to resign the lease and I am now being charges hundreds of dollars. I went in prior to my lease expiring to take care of the paperwork, which was not ready. They called me one day after saying everything was ready but since I did not sign by the due date I will incur late fees and an extra charge on my monthly rental charge. They do not mandate pool policy and the cops have been called multiple times for noise violations at night, teenagers fighting, people smoking/drinking during the day, small children unattended (as little as three years old) name it. This place is awful and if I would've known the problems beforehand, I would've gladly paid a bit more and moved into a complex that actually cared about their residents... or even acted like it. Not to mentions, there is NO parking at night! Pros: null Cons: null more

Not A Good Place to Live 8/4/2011

Everyhting looked nice when I moved into Pinnacle at South Mountain. The first thing I noticed that that you can hear everything that goes on in the neighbors units. Water running, TV's, toilets flushing, people walking across the floor upstairs. more

DONT LIVE HERE!! ITS AWFUL!!! 11/25/2010

The office staff told my neighbors that put in a noise complaint ( I made a noise complaint because there kids jump every day and it was knocking things off my walls and shaking my unit) it followed with my tires being slashed and getting rotten pottery soil thrown on my unit causing bugs. "Robin" the manager so rudely said said " it is normal apartment noise, there is nothing I can do about it, anything else?" and "if you have problems with each other you need to take each other to court" What is the point of a manger???! They act nice at signing, once your locked in, your screwed! Please read all of these reviews before your in my position. maintence never comes, management is heartless, rude and uneducated!! These units look nice but just so happen to fall apart once you move in. Being close to the wet golf course and all the ponds there and lot of roaches and over sized crickets and grasshoppers. The ceilings are like paper, you here everything. Please dont move here. I have pictures, video and sound recordings of all these issues. If you would like them, just ask! more

pinnacle at south mountain 11/7/2007

As a recent former resident of pinnacle at south mountain(leaving only because my lease was up and I had found better living arrangements)I would like to take the time to relay my experience of 2yrs with them. more
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Be here, be home

Owner Message

  • Discover spacious 1-, 2- and 3-bedroom floor plans when you live at Pinnacle at South Mountain Apartment Homes. Located in the Foothills of South Mountain Preserve, this community offers resort-style amenities such as four sparking pools and spas, a basketball court, sand volleyball court and two 24-hour fitness centers. Residents also receive a 20 percent discount at the nearby Arizona Grand Resort golf course. -- Walk into your new home and find a washer and dryer, fireplace, spacious kitchen with dishwasher, vaulted ceilings and an intrusion alarm. When it's time for work or play, jump on the I-10 freeway or hop on the Alex bus, which stops in front of the community entrance.

Additional information

  • Hours:

    Mon-Fri 9am-5pm ; Sat 10am-2pm ; Sun 10am-2pm
  • Neighborhoods:

    Ahwatukee Foothills