Reviews for Picture People are always to one extreme or the other-- you either hate them or you love them. The people that hate Picture People, I believe, hate them because the photographers at their location are not the greatest. If you get a crappy photographer you'll get crappy pictures. The yorktown picture people has the BEST staff. I'm always thrilled with my pictures and I've been going there every couple of months for the last 2 1/2 years. They are really nice and do great work. Not to mention, they just moved to a bigger store in Yorktown mall. The new location is great! There are things for the kids to do in the store and a lot more room so they can help more people at once. It's a great place for pictures!