My family had our family portrait done, the first time we've ever had the entire family there. The pictures turned out pretty good. However, every single one of them is a bit off center. Also, some of the background choices the photographer made weren't the best choice. Both of my parents were wearing dark green shirts and for the picture of just the two of them the photographer used a dark green background. Needless to say the picture is kind of like floating heads. The benefits are you can just walk in, take the pictures, pay, pick them up in a few days, easy. However, don't expect perfect pictures. They are good enough but if you're picky go somewhere else. Also, don't bother buying the picture CD option. The pictures are all fuzzy, it's not worth your money. Just buy the prints.