First of all, I would like to point out the fact that the last review could not have been written by a so-called ""teacher"" because teachers would not use such incorrect grammar and incomplete sentences. It's crazy the things that some people will say or fabricate to try and seek revenge for a personal bad experience. Listen people, Piccola Italia is a great restaurant to eat at. I've eaten there for several years and the food is amazing. I've never had a problem with the servers or night time management. I have also worked in the food industry and witnessed many cases of people writing negative reviews on citysearch in an attempt to retaliate for not being given whatever it was that they wanted. (I.E. free food, a discount, a free dessert, etc.) Piccola is not a corporate restaurant; it is family owned and operated. Therefore, since most expenses are from out of pocket, they are not going to be so quick to give away free food such as a corporate restaurant would. No private or family owned restaurant would give away free food because they simply can't afford to do it for everyone who cried wolf. Don't read these crappy reviews for any restaurant. Most of them are written by people that just wanted their a$$ kissed way too much or wanted something for free. If you really want to find out what the food and service is like at any restaurant, especially this one, go and check it out for yourself. Don't let other people decide for you.