We ordered two glass tabletops from Phil's Glass...one for a desk at our office, and one for our dining room table. We never heard about the desk top again. The same thing would have happened with our table-top unless we called every 5-6 days despite numerous promises that they would call us and let us know how long it would be. The day they finally brought it, they arrived with no warning whatsoever (despite another promise that they would call beforehand), and were completely unprofessional. You would expect a kind, ""Hi, I'm from Phil's Glass, we've got your tabletop for you, can you point us in the right direction?"" Instead, we got a rude, ""Where's it going?"" Absolutely no pleasantry. We won't be going to Phil's Glass ever again.