After getting screwed over at Firestone, I took my car to Jim Phibb's to have a gasket set replaced. Phibb's did the work for less than what they had quoted it as. Even more over, they did the work for $100 less than Firestone quoted it.
More recently, I brought my car in because Firestone made a mistake when replacing my spark plugs and wires. The wires were resting over the exhaust causing them to burn. When I came into the shop a mechanic greeted me and listened intently to what I was saying, asked important questions, and made me feel confident that my car was in good hands when I was leaving. Upon returning, the mechanic pulled my car around, popped the hood and explained to me exactly what happened and what they needed to do.
Jim Phibb's is an exceptional Auto Service Center.