i have been taking my pets to pets r us for some time now, and I really enjoy this pet store! I have been a long time customer they are very nice people who seem to know a lot, and if they don't, they will tell you just that. That is a good quality. Some store's will tell you that something is necessary just to get you to purchase something. The store is very sanitary, and the customer service is wonderful. They take very good care of my dogs, when i take them in for grooming. I know that they are in good hands. I have reccomended this pet store to many of my friends.