Bill is the sole proprietor. He has at least one helper who also seems to love animals. I've never been to his place of business, but my son-in law knew Bill in Bill's previous life as a waiter before he started PETS many years ago. My son-in-law recommended Bill, and we've been very happy with his services for a couple of years now. We particularly appreciate his free pickup and delivery.
Pros: Free pickup and delivery, good grooming, fair prices