In Mar 2010, I brought my cocker x there for full grooming (bath, hair cut, nail trimming, ear cleaning, anal gland expression). I was told he'd be ready in about 2 hours and I'd get a call when he was ready. I NEVER got a telephone call so, after worrying about this, I picked him up more then 4 hours later. When I brought him home he dashed to the closest puddle of water and lapped it up, making me wonder if he had been offered any water. His hair cut looked nice and he smelled good but his ears were filthy inside and his nails weren't trimmed. I will NOT return!!!?