My husband and I have been to Petite Provence three times, all for take out. All three experiences have been the worst customer service we have encountered in Portland. The first time I went, the counter person did not remeber (or charge for) the drinks I ordered. I had to reorder, and pay a second time. Then, I ended up with 2 drinks, one small bag and two containers of food. I had to ask for a bag. When my husband went (twice), he was told he could not order cafe au lait (it is on the menu), the coffee drinks were not decaf, which he had ordered and which the counter person was not going to change until someone else (manager, owner?) intervened and again, he had to order the drinks twice the first time he went.\r
Not only is the service lousy, but they seem extremely disorganized, with the staff running into each other moving from the pastry counters to the coffee machines, etc.\r
While the food we've had has been excellent, the service is so bad that we may not return, even though it is just a few blocks from our house.\r
Please, please, please owner(s) -- fix the service!!!!!
Pros: Good Food
Cons: Worst service we've had in Portland