I have been a customer of Kristin's for almost 10 years and fortunately I only had to call once to make a claim and when I did it was taken care of quickly and easily. I had the right coverage including rental car so I didn't have to worry about getting to work while my car was in the shop. I knew nothing about what coverages to select but, they educated me and then let me choose what is right for me. Very honest and no high pressure sales tactics. Great Agency.