I love the selection at this Petco, but the staff is just RUDE! I recall standing in a line 20 people deep and they didnt even bother to open another register or call for back-up. When I got to the cashire, I didn't get so much as a ""thanks for waiting"" or even and ""hello"" or ""thank you"" for crying out loud! Not a word was uttered, not even my total! Another time at this Petco, I needed help getting a litter box down from a high shelf. I found an employee shopping for herself in the store. When I asked her to help me, she told me she worked in the grooming department and that she couldnt help me! She got on the intercom and requested help for me, but no one ever came! This is no way to run a pet store.
Pros: nice selction, great deals, can use petco card
Cons: rude staff, long lines, poor cust. service