Petals Florist does not know sh$*t about customer service!!! They ruined my Valentine's Day surprise for my girlfriend and didn't do anything to make it up to me. These incompetent morons delivered my flowers a day before Valentine's because they thought the weather would be bad. I'm sorry you have to drive in the snow, but SO DO THE REST OF US!!! If I can get to work with an inch of snow on the ground, you can deliver flowers on the day you're supposed to. THANKS FOR NOTHING.
Pros: they're online
Cons: The person I spoke to was condescending and did nothing to win me back as a customer.