Petals is a relatively new floral shop in Knoxville. It is small and quaint but it is beautifully decorated and all the plants and flowers look great. They have a walk-in cooler where you can pick out your own flowers to make an arrangements or have them make it for you. They also have gift items displayed throughout the shop based on the season. Their prices seemed average for the area but their staff seemed above average. They were extremely nice and seemed willing to do whatever was necessary to make sure the you are pleased. They also deliver - which is a plus.