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Pet Care Plus - 41 Reviews - 350 N Laflin St, Chicago, IL - Specialty Animal Services Reviews - Phone (312) 397-9077
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Pet Care Plus

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350 N Laflin St
Chicago, IL 60607
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(312) 397-9077
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Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL
Pet Care Plus - Chicago, IL

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Reviews

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Best

Fabulous place! Usually, when we kennel our dogs, they come home very needy and exhausted. I think they are exhausted because it is usually difficult to sleep in kennels. Not s...

Worst

I was so excited when I found this grooming place close to home, but was extremely disapointed with their services. When I dropped my cat off, I offered to wait while they washed...

Editorial review from Citysearch 1/22/2014

I like it in here. I feel that I could actually do this being a pet owner thing. I think that I will be a regular here though because I have no idea what I am doing. more

Traumatic experience & poor customer service 5/8/2011

I was so excited when I found this grooming place close to home, but was extremely disapointed with their services. When I dropped my cat off, I offered to wait while they washed her. They told me there was no need to wait, because it might take an hour. They assured me that they would call me about 15 minutes before she was done being washed so that I could come back to pick her up. When I received the call, the employee told me that she was done being washed, and ready to be picked up. When I arrived, she had been sitting, shaking in a room by herself. She was still wet and when I brought her home, I realized she had urinated on herself because she had been scared and left alone for 20 or so minutes. When I called the owner and asked for a refund, she refused and said that the employee did nothing wrong. I felt like they lied to me and didn't care how upset I was. I would never go back or recommend this to anyone. If allowed, I would give zero stars! more

Review for Pet Care Plus, LTD. 11/28/2010

Fabulous place! Usually, when we kennel our dogs, they come home very needy and exhausted. I think they are exhausted because it is usually difficult to sleep in kennels. Not so this time. The dogs were clean, relaxed, happy to see us, but I didn't feel as if I had rescued them from a dog pound again! I would absolutely board them there again. I really did my research before I took them to Pet Care Plus and it paid off! more

My dogs love it! 8/4/2010

I have been going to Pet Care Plus for years! I am a very satisfied customer, and I'm always referring my friends to the wonderful service they provide. Almost every month I take my dog for grooming, and they always get the job done right! I have been boarding my Yorkie as well as my Pug there for almost 6 years now, and my dogs always get excited when i drop them off. They always look forward to going back, and playing with the other dogs there. In the summer they really like to splash in the shallow end of the pool. Thanks to everyone at Pet Care Plus! more

PET CARE PLUS RULES 7/31/2010

I am a HUGE fan of Pet Care Plus!! As someone who works in the pet care business, and KNOWS daycare and boarding facilities, I am always happy to refer my clients to Jennifer and her team at PCP. They facility is clean and well maintained, the staff is always friendly and helpful, and the dogs LOVE it!! I have referred MANY clients to Pet Care Plus for daycare, boarding, and even grooming. One of the best things about Pet Care Plus is that they have a tremendous, totally enclosed outdoor space and the city's BEST dog pool. I have visited most of the other facilities in the city and met their staff and I can tell you that Pet Care Plus is truly one of the best. Great pet care and top notch client service. I am VERY picky about where I will refer my clients and Pet Care Plus has never disappointed me. They rock. Pros: great facility, great staff, GREAT POOL! more

Sweet place for your pooch 5/7/2010

My dog started daycare here this week and really seems to like it. That is if being tired at the end of the day is any indication. Anyway, I went to a few different places and this one seemed the cleanest and had the most space which I think, if I were a dog, would be big pluses so I gave it a shot. Like I said I am glad that I did. Too boot it is close to my office in Riverwest so that is good too. Pros: Clean, Big and Nice Cons: none yet more

Great dog boarding spot 11/9/2009

I brought my dog here over the Halloween weekend for the first time and the place was very fun upon coming in. I took a tour with my dog and the place was all decked out for Halloween. The staff very friendly and seemed to like what they were doing. There was lots of space and was clean compared to other options around. I liked that they showed me anywhere I wanted. I really wanted to see where my guy was staying. He is a Mastiff so he needs a lot of space. Pros: Fun, clean and great staff more

Grooming Services Excellent 7/27/2009

Excellent work Friendly innovative and funky ideas Reasonable costs Heather is great---my pup loves her! Pros: Grooming more

First Time Boarding 1/2/2009

This was the first time I boarded Charlie as I went to the In-Laws for the first time for Christmas and he couldn't fly with us. I don't know if I was more nervous about the boarding or the trip. I would have to say in hindsight that the trip I should have made me more nervous. My dog came home after the trip and was happier than ever. It actually made me a little depressed that he didn't miss me more. Anyway, I will definitely use this place next time I need to go out of town and can't take him with me. Pros: Nice staff and clean space Cons: No food for sale. I needed some when I brought him. more

Awsome Dog Daycare & Dog Boarding. Great Prices! 11/21/2008

I just started here about a month ago and my dog loves it. I started a job where I am out of town 3 days a week and needed a place for my dog so I didn't feel like a deadbeat dog owner. Anyway, this kennel is great. Sammie loves his pals here and always comes back to me worn out and happy. To boot this is actually a fair price and the most affordable I found in my West Loop/Riverwest area. Anyway, I highly reccomend it and the manager is super too. She gives great reports when you pick up so you know just what your guy has been up to. Pros: Value, Clean, Large more

Great Boarding Service 9/3/2008

I used this place for the first time over the Labor Day holiday. I moved to the area from the far North side and although I was very happy with my place up there the drive isn't worth it to me. This was the first place I went to but I didn't feel I had to go anywhere else. It was large, clean and the dogs looked like they were having fun during my tour and when I looked at the websites web camera. Anyway I will be back for the Turkey Day and X-Mas holidays. Look for the basset with the studded collar on the internet, he will be mine :) Pros: Great location, good play area and fast service Cons: None I could see more

Million Thanks! 4/28/2008

I'm going out of my way to write this review as a way of showing my gratitude for working with us and our pup last weekend. I know Sam's a handful, especially when he's away from home. I can't tell you enough how nervous we were having to board him and hoping he wouldn't be too crazy when we came home. Now I must tell you how impressed we were with the care and individual attention your staff showed him during his stay. He was so happy and energetic - not his usual nervous, cowering, pouting self when we've boarded him elsewhere in the past. Sam even made friends and we got to watch him play outside before getting in the car. We were totally shocked that he didn't want to leave. So, again, thank you for making his and our experience so happy and healthy! Pros: huge, clean, modern facility, great staff, good value Cons: no location in the suburbs :( more

Even my finicky dog loves it! 4/23/2008

I have a whipped, which we rescued from a farm, who I was sure would not do well in day care. After a HORRIBLE experience at another nearby facility, I tried Pet Care Plus and was completely satisfied. In fact, my dog whines because I can't get her out of the car quick enough for her to get inside. I highly recommend this place. It's clean, I feel my dog is safe and the staff is terrific! Pros: Staff is very good to my dog. more

Excellent dog care and customer service 4/15/2008

The lady who was there when I picked up and dropped off Japhy was extremely helpful, professional and caring. She made things very convenient for me and was very sweet and attentive to my dog. When I picked him up, he was ready quickly and returned with all of his things intact and she told me all about how he was and his behavior while he was there. I really believe that someone is looking out for his best interest there! It is a little pricey but totally worth it to be able to tour their nice facility and have peace of mind that your dog is really being cared for while you're away. HIGHLY recommended!!! Pros: customer service, dog care and attention, kennel area Cons: noisy, a little pricey more

Best in the area after alot of research 4/10/2008

I looked over the reviews and I read alomst all of them. As I did with my competitors in the area. They all seemed good but I also went on tours of them all as well. This place really seemed to be the best all around for my dog. It was clean, large and the manager in the AM really seemed to love the dogs. I also like that I can see my dog from time to time on the webcam. Other places were either newer but smaller or downright scary. This was utilitarian from a pets perspective and that is just fine. Pros: Large, friendly, clean, bright, good parking Cons: Traffic sometimes on Lake Street more

Clean, friendly, and they took GREAT care of my 2 dogs! 3/26/2008

I boarded my dogs for 3 nights and, of course, like any dog owner, I felt sad. I was afraid my dogs were not going to eat, get their meds, or play with the other dogs. But those feelings quickly vanished when the owner of Pet Care Plus texted me the next morning telling me how great they were doing. They were having such a good time with the other dogs that they didn't even notice I wasn't there. Above all, I have met the staff and toured the facility. The staff is friendly and the facility is not only huge, but clean as well. When I picked my dogs up, of course, they were happy to see me, but whenver they come back for boarding, they always wag their tails and get excited when we get there. Pros: Great price, clean and newly rehabbed facility, friendly staff both in the office and in the back, give medication and feedings on schedule. Cons: close to el more

Completely satisfied! 3/7/2008

My dog loves this place. He goes to daycare 2-3 times a week and we just started using the groomer who does a great job. The price is good and the staff are very informative. Pros: pool, parking, large outdoors Cons: 10 min walk to el! more

Great Service and knowledgable staff! 1/23/2008

My Husband and I choose this place because the Manager really knew Dachsunds....she has 2 of her own! Our girl is just 4 months old and we were really having a hardtime pottying her and tiring her out. Alyssa made few suggestions for home and that we also try Doggie Daycare, we did and its great! Pet Care Plus is our pups new home away from home :) We love it! Pros: Knowledgable with mini breeds Cons: none! more

Great doggy daycare services for the West Loop 1/10/2008

I found Pet Care Plus through a friend who reccommended me. After she referred me to PCP I decided to check them out on the net. I just stared using City Search and thought I'd look here. There were a lot of great reviews and some not so good. Since my friend took her dog I decided to try it out. I have been using them for doggy daycare for about 7 weeks now and am very happy. Jennifer and her staff, to me, clearly love dogs, are well organized, the facility is clean and spacious. I wanted to come back and try this review thing and let people know they are GREAT and PCP is worth every penny! My dog literally starts barking the minute we turn on Lake St! Thumbs up from me and Max. Pros: owner run, clean and spacious Cons: they dont take american express more

outstanding personal attention by staff! 12/30/2007

My dog Eva, a shepherd mix, has been boarded at many different facilities over the past year when I am gone on business or holiday trips. She has serious seperation anxiety and usually comes back from a boarding stay a bundle of nerves. She usually hides & does not eat for a week. Pet Care Plus is the first facility that really took her anxiety into consideration. Its the first time I have gotten back a calm and happy dog! I really am grateful to the staff for how good they were to her. They even let her spend quality time with them in the office to ease her anxiety. Eva will never board anywhere else & I will recomend them to all my friends! Pros: passionate staff more
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Largest space in Chicago Dog Daycare with a swimming pool for your dog

Owner Message

  • Pet Care Plus has been providing quality & affordable dog boarding, dog daycare & grooming in Chicago since 1998. Our clients pick us for the amount of space we have, the state of the art facility we provide & the quality of service we give. It doesn't hurt to have a one of a kind in ground swimming pool dogs & owners go crazy for in the summer months. At Pet Care Plus we offer up to 7 different play groups so we can cater to not only big and small dogs but seniors, puppies, non-social and of course the swimmers. At Pet Care Plus, Our dog boarding areas feature spacious suites (No wire cages here!) and client tours are welcome anytime of the day. The play areas have obstacles for the pets to run on and hide in, unlimited tennis balls and many sheltered areas to keep cool and dry. Not to mention our dog grooming which is second to none. This makes us the ONLY place for your dog.

Editorial

  • West Loop all-in-one doggy-palace: Grooming, boarding, daycare, training, and pet supplies are available for the enthusiastic owner.

  • 2/1/2007 Provided by Citysearch

Additional information

  • Hours:

    Mon-Fri 7am-7pm Sat 8am-5pm Sun 10:30am-330pm
  • Payments:

    American Express, Discover, Master Card, Visa, Cash
  • Neighborhoods:

    West Side, Goose Island, Near West Side
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