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Pessemier's Complete Auto. Inc - 23 Reviews - 4905 128th St E, Tacoma, WA - Auto Repair & Service Reviews - Phone (253) 531-5310
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Pessemier's Complete Auto. Inc

4905 128th St E
Tacoma, WA 98446
(253) 531-5310
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Pessemier's Complete Auto. Inc - Tacoma, WA
Pessemier's Complete Auto. Inc - Tacoma, WA
Pessemier's Complete Auto. Inc - Tacoma, WA


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My wife and I have been taking our cars to Pessemiers Complete Automotive for several years. They have never disappointed me. They are always spot on. They are all very very p...


All reviews seem positive

Very satisfying. 5/23/2013

My wife and I have been taking our cars to Pessemiers Complete Automotive for several years. They have never disappointed me. They are always spot on. They are all very very personable. The front counter man is extremely pleasant and helpful. The owner is likewise. The mechanics, from what I can see, are no-nonsense. They are working hard all the time. Pessemiers is one of the few places where the owner will take you come and pick you up when your car is ready. Not a lot of places do that. more

Always a great experience. 5/7/2013

I have used Pessemier's Complete Auto for several years. They take care of my car and I never have to worry about a thing. I never feel taken advantage of, they listen to me and ask good questions. I go there every three months for maintenance and if there is a problem they are always able to get it fixed. more

Best customer service around! 4/19/2013

At Pessemiers Complete Automotive you get good, quality, efficient service at a great price. They're always really helpful. They are so nice to me and me whole family, the whole family brings their cars there. Unlike how I feel at other mechanics shops, they treat women as equals and I never feel like I'm less. I've been bringing my car to them for 12 year. They are honest and are never misleading. They get to the problem and don't do a runaround with you. Overall they are good people. more

Been using them for years. 10/26/2012

I've always appreciated their explanation of the services they've done. They're very consistent and reliable. I know what type of service I get when I go there, I trust them. They seem to be very honest. I've been using them for years. more

25 years and counting! 10/4/2012

We've been going Pessemiers Complete Automotive for about 25 years now. They know that we have always been very happy with the service and will continue to go there for future work. more

Best Auto Shop Experience Ever 8/7/2012

This place is wonderful!! A great combination of unbelievable customer service and effective repairs at a fair price.\r \r We live over 2 hours north of Tacoma. My husband was towing a trailer through Tacoma when the clutch blew out on his Isuzu Trooper. He was stranded by the side of the freeway on a hot day in a tow-away zone. I needed to find a repair shop, then drive down to pick up the trailer before the vehicle and trailer were towed. We usually take our vehicles to the dealer for repair, but Isuzu doesn't make passenger vehicles anymore, so there was no dealer to call. I spent an hour making numerous frustrating calls to other mechanics before finding the dealer in Tacoma who sold and repaired Troopers years ago. He said he now sends all his Isuzu repairs to Pessemier's, so I called them. Ted answered all my questions with a great sense of humor, and was very empathetic about our situation. He quoted me a fair price to replace the clutch, despite us being in a vulnerable more

So much cheaper, and does just as good of a job as the dealership. 9/27/2011

My car is a Lexus, so I used to go to the Lexus dealership to have it service. I actually started using Pessemier's after someone who bought my son's truck and had taken it there for the pre-purchase inspection and thought they did such a good job. I started taking all my cars there. They are so much cheaper, and they do just as good of a job as the dealership. Every month I get my oil changed there, because I drive so much, and they always find time to fit me in, and they always do a good job. more

A positive, trustworthy business. 6/7/2011

We have been taking our vehicles to Pessemiers Complete Automotive for several years. They are a conscientious, locally-owned business that we can trust. We have used them for general maintenance and various other services, and usually choose them instead of the dealership. In fact, I will sometimes purchase parts from the dealership, and have Greg Pessemier do the work. This usually saves a lot of money. I think that when you patronize someone for many years, you really get to know them. Pessemiers have always serviced our vehicles properly, and we trust their judgement. When a service works well for you, and you can trust the people performing the work, you go back. We simply feel comfortable leaving our vehicles there. You can tell that the Pessemiers run a clean and order business. Their waiting room is always in order, never cluttered and dirty. I am very particular about never parking under trees, and though there are several tress on the Pessemiers lot, they always honor my wishes and never park beneath them. The personal touch is something you can't get from big business. We will continue to use Pessemiers in the future. more

Pessemiers Complete Automotive Tacoma is honest and professional. 3/29/2011

My family have been customers of Pessemiers Complete Automotive Tacoma for about six years. We keep going back because we always get excellent results. They provide friendly and helpful service. They are trustworthy and they always make things right for their customers. You can rely on them. We highly recommend them. Donna DeBruler more

Pessemiers Complete Automotive Tacoma is the best. 3/1/2011

I've been taking all of my family's cars to Pessemiers Complete Automotive for many years. They are always honest and professional. I trust what they tell me. They'll be sure to look over your vehicle very carefully. They will only fix what's necessary and not try to up-sell you in anyway. I highly recommend their services. more

I trust them implicitly. 2/7/2011

I have had a lot of work done at Pessemier's Complete Automotive, and it is always top quality work. I'm one of those people who is afraid to take my vehicle anywhere because I don't know if they are going to charge me for things they didn't do or cheat me. Pessemier's is totally honest. I don't care what I take in there, if it needs fixing they will tell me, and they won't just tell me things that don't need to be fixed in order to get money. They are very reliable, and I have had major things like transmission work done and all kinds of minor work. I have been using Pessemier's for at least 10 years, probably closer to 12, and the quality of work is great. I have never had anything that they didn't fix correctly. I would recommend them to anybody, especially women afraid of being taken advantage of, because Pessemier's Automotive is not like that. They are honest, and they go out of their way to explain everything. I trust them implicitly. Cindy Byrd more

Professional, reliable, and very honest - that's Pessemier's! 1/4/2011

I'm so grateful I heard about Pessemier's just before my truck needed an engine rebuild. There is no better automotive service and repair-period. After years of having to deal with dishonest and disappointing work done by several local dealerships and repair shops, Greg Pessemier and his staff restored my faith. Ladies, here is your honest, dependable repair shop. more

Great automotive care and friendly shop. 12/29/2010

I have used Pessemier's Complete Automotive for a number of years now. I first used them because they are conveniently located to where I live, but as the years went on I realized that they really are a wonderful organization. They really level with the customer about what needs to be done. They tell me exactly what is wrong with the vehicle and what I need to do. On a previous vehicle I thought that I needed brakes, so I went in to Pessemier's. They told me that I didn't need brakes. Someone else could have just done the brake job anyway and made that money. They are honest, reliable, and dependable. I have been very surprised when getting the total bill and always ask if that is really all. I feel that I get great value for the great service I receive. They are very honest people. In addition to them repairing my vehicles, everyone in the office and the mechanics are so friendly and kind. Ted is the gentleman up at the front desk greeting the public, and he is a wonderful person. Greg, the owner, is a very friendly, likable guy. I have never, in all my years with them, been dissatisfied. I do recommend them to other people, my friends or anyone else who needs auto repair. Pessemier's has been great all the way around. I can't think of anything that is not good about them. I never have to worry about transportation. They drive me back to my house, and when the car is done they call me and then come pick me up. Maria Johnson more

Prompt, friendly, and on the money. 11/29/2010

I have used Pessemiers Complete Automotive 3 times in the last year for engine work and routine maintenance. They are absolutely up to snuff. The quality of their work would be a 5. If you want good service, call them. They are prompt, friendly, and on the money. Here is the quality of their service. I live almost 14 miles away, and there are a lot of people closer to me, but I use them every time because I like what they do. more

Trustworthy and dependable. 11/1/2010

We take everything in to Pessemier's Complete Automotive. We take all of our cars, our daughter's car, and our grandchildren's cars to them. They also work on our motor home. Pessemier's has always been there for us. If we have an emergency we can take it directly to them, and they will make room for us to service our vehicles. If we have an issue after they service our vehicles they take them back in and fix the problem without charging us. They stand behind their products, be it batteries or whatever. We have used them for probably 10 years. They can be trusted, which is really important. When we take vehicles to them we know that they are not going to find things wrong that aren't really wrong or jack up the expense account. They are very trustworthy. more

It's a great place to go! 10/6/2010

Pessemier's Complete Automotive is the best you can get. I don't go anywhere else. They have done some real good stuff for our family. I have been going there between 20 and 25 years. I know Dan really well and everyone else there too. He is an honest person and gives an honest quote. I have never had to come back after a repair, and he has done some major stuff for both old and new vehicles. Dan used to work at a gas station and was doing really good work. He left there to work with Greg at Pessemier's, and I followed him there. Greg keeps his mechanics up to date on all the new stuff. He sends them to school in order to keep up with technology. If there is an electric motor on electric window, they can fix it. Any wiring problem they can do. If it is a short, Dan can find it. I trust him. I have probably sent 20 people to Pessemier's in the last 10 years. My father-in-law lives in Kent, and he drives all the way down here to use them. My mother is 88 years old, and she takes her vehicle there. We don't use anyone else. Rodney Luchsinger more

I am not going anywhere else. 9/9/2010

I have been using Pessemiers Complete Automotive Tacoma for as long as they have been in business. I cannot find anything wrong with them. They have worked on multiple cars for me, and done major and minor repair work. They do everything we ask and it turns out perfectly. Pessemiers is only a mile from my house, which is convenient. I would tell potential customers to try them. I am not going anywhere else. Gene Swanson more


I don't usually write reviews, but when I find a place I like, I like to spread the word, especially knowing how hard a good repair shop is to find.\r \r I've been taking two of my vehicles there for years for repair/maintenance work and my third vehicle there for regular maintenance. I'll take the third vehicle there for repair work as soon as my warranty is up and I can finally stop taking it to the hacks at the stealership. Anyway, I know when I take my vehicles to Pessemier's I'm not going to get any BS. My cars have always been fixed right the first time and I know the price will be right.\r \r They recently put a new engine in my hot rod '69 Chevelle and it runs better than it did when it was new. My '99 3500 work truck runs like a top after they fixed a problem that the dealer could never find, and my '06 Impala is still running like new thanks to regular maintenance.\r \r I can't tell you how many friends and family members I've referred here, but I can tell you that all of the more

Cheri W 8/31/2010

This is the BEST and most HONEST repair shop you'll find.\r I have been taking our cars,truck and motorhome there for 20 plus years now. It's a great place from oil changes to engine overhauls. The owner is the most honest person I have ever met. We take our vehicles in and say fix it. No need to call as he is only going to do what is necessary. It is a great place to do business. more

Honest mechanics with no problems. 5/26/2010

We have used Pessemiers Complete Automotive off and on quite a while and never had any problems. I have no intent on changing. In about a 10 year period there was only one thing that needed to be fixed, and they fixed it with no questions asked. I definitely think they are honest. They let me know if something is worth doing or not. They also keep an eye on things so I don't have to do it. I'm a mechanic myself, but I don't really do it anymore. more
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Owner Message

  • We are an authorized independent service center featuring ACDelco parts. We offer a full line of over 99,000 automotive parts and supplies as well as vehicle maintenance, service & repair. For more information about our line of services and a complete parts catalog please visit our website or feel free to call or come by our location anytime during business hours. ACDelco.

Additional information

  • Hours:

    Mon-Fri 8am-6pm ; Sat Closed ; Sun Closed