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Perry-Gilkes, Lisa C, Md - Polaris Medical Group-Ent - 5 Reviews - 1136 Cleveland Ave Ste 621, Atlanta, GA - Doctors Reviews - Phone (404) 766-8110

Perry-Gilkes, Lisa C, Md - Polaris Medical Group-Ent

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1136 Cleveland Ave Ste 621
Atlanta, GA 30344
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(404) 766-8110
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Reviews

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( 2 )

Best

I am in my mid 70's & this facility is the best. Dr. Gikes gave me qulity time, patient and professional. My work requires a lot of traveling, but when in need , as I am today I'l...

Worst

I was charged for services that was never rerendered. There was no follow up . A month later when I decided to ask why, I was greeted with a very hostile attitude. I spoke with ...

Best Doctor Ever! 2/9/2012

I am in my mid 70's & this facility is the best. Dr. Gikes gave me qulity time, patient and professional. My work requires a lot of traveling, but when in need , as I am today I'll cut my business short to be serviced by Dr. Gikes. She is the best ear Doctor I've ever come in contact with. The staff is professional as well. I recommend her to many people. more

BEWARE Unprofessional 12/6/2011

I was charged for services that was never rerendered. There was no follow up . A month later when I decided to ask why, I was greeted with a very hostile attitude. I spoke with Dr. Gilkes and her Office Manager Pat. I was then given the choice to continue the treatments to be performed by the the Doctor or not. I later decided to get a refund. I went to the office to do so and got an apology, also I was assured that the refund would be credited back to me. Two months later I had to go back the office to ask why and was then tolded that it would take a couple of days and when I got the call back, I tolded that I was being charged a service charge for using my Care Credit Card, for a treatment that I had to finsh myself, because I was abandoned on the table to clean myself up and put away the equipment, for a treatment cost more than what was agreed on, also a for a prescription wrote that was never received. I disagreeded and again was told that I would get return call in a couple of days. Note that it didn't happen, so I went back to the office and wait to speak to the Doctor and was tolded to wait, in the meantime Barrington (office employee) whom I had been speaking to came back with what he said the doctor will settled for and that she would not see (talk) me. I could take the check or get the credit. I opted for the credit and this time waited for them to process it. While I was sitting there waiting I was called out of my name. This last process took three hours. For me this dispute is not over. I'm being forced to take it to the next level. more

A Dissappointed mother 1/4/2009

My child was seen by Dr.Lisa Perry Gilkes, she performed surgery on him. To my knowledge I overheard Dr. Gilkes from the waiting room slandering my child's name. The things that were said were not suitable. I felt all medical information shoud have been CONFIDENTIAL!!!! I find this VERY UNPROFESSIONAL!! I will not recommend Dr.Lisa Perry Gilkes to anyone. Besides all that each time I came to her office, the wait time were over 2 hours long. How many more patients have she done this too without their knowledge.I grade this physician a negative zero. Since that episode, I have found another great physician. We now see Dr. James Fortson. If you're looking for a PROFESSIONAL MD, vist his office two doors down from this office.Do not take your love ones to this ENT practice. I am sorry I ever did. Pros: Ms. Robin/ Ms Sonya very nice/ helpful Cons: wait time to see doctor exceeds 2 hours more

Polaris Medical Group/ Dr. Lisa Perry-Gilkes 4/12/2007

Went to doctors office and had an amazing experience. From the time you enter the office till the time we left. Everyone was so cheerful, kind and very polite. This office were very knowledeable , with all questions and concerns I had about insurance, copay and even the fear I had about my child possibly needing surgery. The receptionist (Sonya) reassured me everything was going to be just fine and once I met Dr.Perry-Gilkes and she has such a soft loving voice. I expressed my concerns to her and she and I had a long pleasant & lenghty conversation. I was like WOW !!!! This is a great doctor with so much compassion for her patients. She spent quality time with my daughter and I as if wewere the only patient in her office to be seen. I really loved that! I honestly can say the entire staff was so wonderful. Sonya ,and Keisha had smiles on there faces from the time we checkedin till we checked out. I told my husband that I love the courtesy the entire office showed us on our visit. Anyway my daughter had tubes put in her ears and is doing great THANKS to Dr. Perry-Gilkes and her wonderful staff. I was not going to authorize the procedure but when I came to this office I changed my mind. Dr. Perry has great bedside manner and Sonya called to check on me and my daughter even after the surgery.Now I have never experienced that from no physcian nor their staff. These people are #1 in my book and I will tell everyone I know about thie ENT doctor. more

great customer service. Physician is rated number one in my book. 3/15/2007

great bed side manners, very friendly staff, appointments are given quickly,Physician is very knowledgeable and courteous, From the time you check in and the time you check out I was greeted with smiles and professional courtesy. My daughter loved the physician and was given treats I would recommend this physician to all of my family and friends Pros: office staff,quality of care, bedside manner Cons: everyone always smiling more
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