Perry's won't warranty the installation of my heat pump even after the supervisor admitted installation issues. The unit was over sized, wired incorrectly, and not even sealed to the duct work. The lady in the office won't let me talk to any supervisor and tells me that I no longer have a warranty, despite my written warranty saying otherwise. In the end, I paid someone else to remove the unit and install a correctly sized unit. It wasn't worth dealing with Perry's to save some money.