It is unfortunate that a few customers had an unpleasant experience with our business. This likely resulted due to a communication error about the style of grooming we provide and credentials we possess.
Perfect Pooch Grooming has been in business for over 10 years now and we have many clients who appreciate our services on a routine basis. We have a grooming shop location and mobile unit to help meet the needs of our customers. We also provide a dog sitting service for when our clients are out of town and daily care for their dogs is needed. In general, mobile grooming costs more than shop grooming because of the time and travel, and overhead of the vehicle. Jim, as the current owner of this business is a Certified Groomer with the National Dog Groomer's Association, ex-veterinary technician, and has CPR training. Daughter Caroline is also a Certified Groomer.
Our goal is to furnish the highest quality grooming experience possible for the dog and their owners. We specialize in grooming dogs that have grooming anxieties, are young, elderly, shy or have other special needs. We do not rush dogs through the grooming process and understand dogs have feelings. They are capable of learning given the right environment, that grooming should not be feared and will not be a negative experience. We are willing to take the time to talk to our clients about the kind of grooming they desire for their pet. We do not charge for these consultations. We try our hardest to make sure our clients are informed about their dogs overall grooming experience with issues regarding behavior training, teeth maintenance, shedding, skin irritants, diet, etc.
Our prices are somewhat higher than other grooming shops since we believe in high quality grooming practices. Our grooming process is different than most because we are using premium professional grooming products, sanitizing tools to the barber standards for human hair, shaving hair under paws and between toes, filing nails rounded rather than clipping them, maintaining teeth routinely to prevent plaque and tartar buildup, and groom dogs around the scheduling convenience of our clients. We would also like to note that when we quote a price over the phone we explain that the quote can vary depending on the dog