I have been a happy customer of ProLog, PenTeleData's residential Internet service provider, for nearly ten years. They have seen me through my first 80286 pc (with it's smoking 14.4K modem) to the spectacular system I have today. From day one, they have provided fast, friendly sevice. I am able to call and e-mail them for expert trouble-shooting and always have my questions answered in a courteous manner. Best of all, their techncians speak English as their first language - that's not a joke, it's serious benefit. There has never been an unexpected outage, and when I was a dial-up customer, there was never a wait to get online.