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Penske Honda - 93 Reviews - 4140 East 96th Street, Indianapolis, IN - Automobile Dealer Services Reviews - Phone (317) 399-9890
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Penske Honda

4140 East 96th Street
Indianapolis, IN 46240
(317) 399-9890
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Penske Honda - Indianapolis, IN
Penske Honda - Indianapolis, IN
Penske Honda - Indianapolis, IN
Penske Honda - Indianapolis, IN


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Song Park was great to work with. He was completely flexible with our schedule and very efficient - he got things done quickly and easily...very enjoyable experience.


This is absolutely the worse car shopping experience ever. I've done my homework in term of what kind of car and what kind of price that I am willing to pay over the Internet. The...

Great Job 8/5/2011

Ed -  You are the man -  thank you and great job… more

great 8/1/2011

My sales consultant was very patient and respectful and explained the car very well to me as well as answer all of my questions that I had. I was also very satisfied with the financial process. It was smooth and I didn't feel overwhelmed and everything was explained and if I didn't understand something the person explained it very well. Overall, I would recommend Penske Honda. The service I received was wonderful and I am very, very satistified with the car I received! Thank you so much for the wonderful service I received and a wonderful car. Thank you so much! more

great! 7/29/2011

This is the third Honda we have purchased from Penske Honda in the last 6 years. With their great sales and service, we will be back for a fourth! more

Patient 7/25/2011

The staff sales and service were very patient with me this week as we made our purchasing decision. The van is awesome and my kids love it. more

superb! 7/21/2011

This is my 3rd car from Penske Honda and I will always come back because of the great customer service and beautiful cars! more

Great Company! 7/20/2011

We really like Ira, 2nd car he's helped us lease. Good dude! more

Dealership Rocks!! 6/28/2011

We have an 07 Civic we bought from you so we are a two Honda family now. Your dealership rocks, so does Doyle!!! Thanks! more

Penske is the #1 Honda dealer in Indy 6/21/2011

"Early last month my family and I were visiting Indianapolis when we encountered a problem with my '08 Odyssey. I randomly chose to have my van towed to your service department and I am so thankful that I did! I can totally understand why Penske is the #1 Honda dealer in Indy! Shellie Moline took spectacular care of us after a very trying day! She helped us get to a hotel for the evening and made sure that our van was fixed as soon as possible the following day so that we could get home to our kids. She made an awful situation bearable! Everyone in your service department was wonderful! If I lived in Indy I would buy my next Honda from Penske! Thank you so much for everything! " more

Trust in their service 6/16/2011

The only place I am going for service. My car is older, so they might tell me stop bringing it back, but they always deliver. I have complete trust in their service. Check out the oil change. I had been using the "oil change in 10 minutes" crap, paying 40 bucks. The bill stated the charge for the oil change was 30.00 and they inspected all kinds parts. It's the deal for sure. I wish I could buy one of the new ones they got there too. The new CR-Vs are big baller. more

Dealer of choice 6/9/2011

I want to recognize Ed Cueto in the Service Department. I purchased new wiper blades for my 2006 Honda Civic this morning and attempted to install them myself. The job was more than I could handle and was advised to bring the car in and have the service department install the blades for free. I took you all up on the offer! Nothing against the guys and there were several of them who attempted to install the new wiper blades, but even they were running into difficulties. This actually made me feel rather good since I consider myself to be an above average person when it comes to working on my cars. After a few minutes Ed came over and diagnosed the problem with my blades. He quickly got the correct ones and installed them in a matter of minutes and explained to me why the ones I was sold did not work. He also advised me on what to do the next time the blades are replaced. I worked with Ed about a year ago on a repair for my Civic and he was very good then. I just want to let you know what a good guy he is and truly committed to excellent customer service. Even though I did NOT purchase my Civic from your dealership, trust me, when it comes time to get my next Honda, Penske will be the dealer of choice! more

Overall a good experience. 6/1/2011

We were very happy with the customer service and the quick turn around in handling two recall issues and an oil change. So far we have had a number of minor issues and recalls,as well as a few oil changes; and all have been handled in the same manner. Overall a good experience. more

Great job 5/16/2011

Ed -  You are the man -  thank you and great job… more

There was NO pressure 5/10/2011

Doyle Harlos was the best salesman I've ever worked with. There was NO pressure and he explained every step of the process to me and went over all of the details of the vehicle before I took it off the lot. The finance person was great as well. I would definitely recommend Penske Honda and would also buy another vehicle from them - specifically Doyle!! more

Enjoyed working with him 4/28/2011

Doyle was friendly, helpful and enjoyed working with him and all the folks at Penske. more

Explained everything 4/20/2011

I am loving my new accord. It's a dream to drive & I had a wonderful sales associate who helped explain everything i needed to know about leasing vs. buying & about the car itself. more

Great experience 4/11/2011

I purchased my 06 Accord from Penske and loved the experience. The finance department is wonderful, and the sales people are far from pushy. They don't want to see you purchase a vechile that you don't like. Overall it was a great experience and I refer all my friends/family to Penske for their next new Honda! more

Long time customer 4/6/2011

Karen was great to work with throughout the entire process. I am a long time Penske consumer and once again am glad to say I feel I received a fair deal and everyone I worked with from the repair shop to the internet sales consultant to the financial office was top notch. Thanks. more

Very impressed! 4/1/2011

I bought a Honda Civic from David Redmond on New Year's Eve, and I can not he more impressed with the service he provided and his tremendous efforts to put me in the vehicle I wanted. As long as David Redmond is in auto sales, I will never purchase a vehicle from anyone other than him. Again, very, very impressed with David and I will be spreading the word. more

Very impressed! 4/1/2011

I bought a Honda Civic from David Redmond on New Year's Eve, and I can not he more impressed with the service he provided and his tremendous efforts to put me in the vehicle I wanted. As long as David Redmond is in auto sales, I will never purchase a vehicle from anyone other than him. Again, very, very impressed with David and I will be spreading the word. more

The only dealership you need to know 3/29/2011

Penske Honda is the only dealership you need to know in the entire Indianapolis area, and Song Park at Penske is the salesman to see. I have purchased 3 new Hondas from Song in the past 5 years after getting quotes from all Honda dealers in Indiana and Louisville, and Song matched those quotes every time. So needless to say, I will not buy another Honda from anyone but Song Park at Penske Honda. It also the little things that make Penske a great place to buy a car. There is never any pressure to buy. Song Park always keeps in touch with me throughout the year from birthdays or just to say hi. All their sales staff is ever so nice and always ready to help or answer any questions I might have, and the service department is top notch with 2 waiting rooms, one with TV's and the other is quiet for reading or business. You have to give Penske a try, just once and you'll see what I am talking about. more
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Owner Message

  • Dear valued Penske Honda Customer: We want to thank you all for making Penske Honda the #1 Honda dealership in the Indianapolis area. Our team could not have achieved this tremendous ranking without your continued loyalty and patronage. You can expect this Honda dealership to continue providing the exceptional, award-winning level of service our community expects and deserves.&nbsp; &nbsp;Over the years, we have built an award-winning experience that our guests and employees can enjoy. This caring and supportive environment fosters a genuine joy for our work and produces great results. The final result is a very high standard of customer satisfaction, which has earned the store multiple President's Awards, the highest honor awarded by American Honda Motor Company. With your support, we are proud to announce that Penske Honda has been recognized once again as one of Honda's elite. &nbsp;We encourage strong family values which have created a positive environment. Our values are driven by respect for others and the integrity to do what's right. Using great teamwork, we accomplish our vision to create trust and honesty for everyone who comes in contact with our dealership. Penske Honda offers resources that are unmatched in the industry and they are all available to serve you. Whether it's a new or pre-owned automobile, we can assist you in finding the auto that fits your needs, wants and wishes. We are proud to participate in the Honda Certified Pre-Owned program, which has been acknowledged as one of the best in the industry. Our dedicated financing team here at Penske Honda is here to simplify the process of getting you the best auto loan or lease terms available. You can come in and take advantage of our experienced, well-credentialed service technicians and a fully stocked inventory of Honda parts and accessories. We look forward to servicing all of your vehicle needs. New Car Sales Used Car Sales Certified Honda Sales Finance Department Service Department Parts &amp; Accessories Boutique Collision Center Penske Promise Program Honda Graduate Program Trade Appraisals

Additional information

  • Hours:

    Mon 9am-9pm, Wed-Thu 9am-9pm, Tue 9am-6pm, Fri-Sat 9am-6pm
  • Payments:

    Visa, Discover, Master Card