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Penske Chevrolet - 126 Reviews - 3210 E 96th St, Indianapolis, IN - Used Cars, Trucks & Vans Reviews - Phone (888) 632-4061
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Penske Chevrolet

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3210 E 96th St (at Indianapolis)
Indianapolis, IN 46240
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(888) 632-4061
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Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN
Penske Chevrolet - Indianapolis, IN

Reviews

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Best

Donnie was very friendly and knowledgeable. I appreciate the time he took to show me the all the features my vehicle has.

Worst

We have purchased one used vehicle from them and it will probably be the last. We felt very pressured from the sales staff and it was not a pleasant experience.

Moved business 9/24/2014

This review pertains to the service department. I have a 2014 Chevy Cruz. While I love this vehicle there are some minor warranty issues that needed to be addressed. Upon reading some of the reviews I decided to try This dealership. I was promptly given a service advisor who reassured me that parts would be ordered and the service would be completed at no cost. Three weeks went by without hearing any response. I attempted to contact my service advisor without any success. I had left messages and no return telephone calls. The silent game continued for roughly one month before I called in on the generic line. I was passed around like a hot potato and treated like an unwanted account. After leaving a message for the service manager I have now began a telephone tag game with her. This review should not affect the service of their sales department however I feel is adequate to point out the shortcomings of Penske Chevrolet. I would only refer individuals I do not care for to Penske's service department. If their customer service represents the quality of mechanical work I am sure that they would perform accordingly. more

Satisfied 8/5/2011

I know this does not pertain to this survey but I have to let someone know that Mike Inman, Bruce Heath, Jerry and Rein in Service are the best. These gentlemen went above and beyond to make sure I was satisfied. It is employees like this that will keep me coming back to Penske ! Every 5 yrs I purchase a brand new car paid in full and you best believe Penske will keep my business. Thank you more

excellent! 8/1/2011

An excellent buying experience! more

great work! =) 7/29/2011

What really impressed me most about this dealership was the way that the employees worked together as a team. Everyone chipped in to help me, and ultimately found me what I was looking for, and delivered it to me flawlessly at a good price. I was also impressed by the way that they treated me, a new customer, like someone they wanted to keep for the long run. There was a lot of good information given and not a lot of hard selling. By the way, my '09 Silverado is the best truck I have ever owned. more

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quick! 7/25/2011

Quick service to get in and out with a car. Made things fairly simple for the customer. more

yeah buddy! =) 7/21/2011

"OUTSTANDING GROUP OF SALES STAFF WE WORKED WITH, JEFF COPELAND, SCOTT TAYLOR AND A NEW EMPLOYEE CLIFF AND BRUCE HEATH... THESE GUYS ARE JUST AWESOME WOULD RECOMMEND THEM AND PENSKE TO ANY ONE AND EVERYONE. PENSKE IS WHAT TRUE SALES/CUSTOMER SERVICE IS ALL ABOUT. GREAT JOB ALL!" more

GREAT JOB!!!! 7/20/2011

Jerry really helped me take care of items that needed to be done. They were not the items I came in for. Jerry and Scot will never push services not needed like Estes does - That why I go to Pensky - (I bought the truck at Estes) I will buy my next vehicle at Pensky more

Outstanding Service 6/28/2011

The service was outstanding and have no hesitation of coming back if another repair is needed. Thanks! more

Great job 6/16/2011

Penske Chevy is doing a great job. Great people all around from service to sales. more

Really impressed! 6/9/2011

What really impressed me most about this dealership was the way that the employees worked together as a team. Everyone chipped in to help me, and ultimately found me what I was looking for, and delivered it to me flawlessly at a good price. I was also impressed by the way that they treated me, a new customer, like someone they wanted to keep for the long run. There was a lot of good information given and not a lot of hard selling. By the way, my '09 Silverado is the best truck I have ever owned. more

Impressed 6/1/2011

What really impressed me most about this dealership was the way that the employees worked together as a team. Everyone chipped in to help me, and ultimately found me what I was looking for, and delivered it to me flawlessly at a good price. I was also impressed by the way that they treated me, a new customer, like someone they wanted to keep for the long run. There was a lot of good information given and not a lot of hard selling. By the way, my '09 Silverado is the best truck I have ever owned. more

The best 5/26/2011

I know this does not pertain to this survey but I have to let someone know that Mike Inman, Bruce Heath, Jerry and Rein in Service are the best. These gentlemen went above and beyond to make sure I was satisfied. It is employees like this that will keep me coming back to Penske ! Every 5 yrs I purchase a brand new car paid in full and you best believe Penske will keep my business. Thank you more

Penske will keep my business 5/10/2011

I know this does not pertain to this survey but I have to let someone know that Mike Inman, Bruce Heath, Jerry and Rein in Service are the best. These gentlemen went above and beyond to make sure I was satisfied. It is employees like this that will keep me coming back to Penske ! Every 5 yrs I purchase a brand new car paid in full and you best believe Penske will keep my business. Thank you more

I was very impressed 5/2/2011

My overall experience with Penske Chevrolet was great. I never felt pressured and everyone seemed to go out of their way to be sure I was happy and completely satisfied with my transaction. I was very impressed with the fact that my salesman took me over to the service dept. to show me where I would need to go for oil changes, etc. Mr. Scott (in the service dept.) even took the time to show me the lounge area of the service dept. if I came in and would have to wait on my car and also told me where the drop boxes were for the keys. I can tell that everyone at Penske Chevrolet has be trained very well in making customer service the best possible. I would recommend this dealership to anyone in a heartbeat! Thank you! more

Confident in their work. 4/28/2011

I always fell like they give me good information, not just trying to "sell" me something. I am confident in their work. more

Perfect 4/27/2011

The perfect vehicle & the perfect vehicle shopping experiance. more

Something extra 4/25/2011

Every time i come into Penske i always feel like they've done something extra. My exterior is cleaner and this time steering seemed tightened-which is great because i came in for an oil change, and the $9.95 deal for that is fantastic. These are the reasons that i always recommend Penske, Thanks. more

Wonderful 4/22/2011

Nathen Grubb was wonderful. I felt he went above and beyond to make sure i got exactly what i was looking for in a car. I would definitely recommend Nathen and Penske Chevrolet. more

Everything was great 4/12/2011

Everything was great!!!!! Greg Pinielli was outstanding! He is the best person i have ever worked with in my car buying experience. more

He is the best 4/6/2011

Mr. Ken scott is the best service representative that i have ever delt with. He is always friendly, courteous, and kind. Whats more, he explains what repairs need to be done. He is the best. more
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Serving Indianapolis & Surrounding Areas

Owner Message

  • Welcome to Penske Chevrolet, your Indianapolis Chevrolet and Noblesville Chevrolet dealer.From Indianapolis to Noblesville, Indiana, Penske Chevrolet is your premier Indianapolis Chevy dealer also serving Carmel Chevrolet and Fishers Chevrolet drivers. If you're in the market for a new or used vehicle, or need Chevrolet parts or services from an Indianapolis auto dealer, look no further than Penske Chevrolet. Browse our extensive collection of Indianapolis Chevrolet vehicles online or in person. We are located at 3210 East 96th Street, Indianapolis, IN, 46240. You can test drive your next new Chevy Silverado, Chevrolet Tahoe, Impala or Chevy Malibu here at Penske Chevrolet of Indianapolis, Indiana. Our ideal Indianapolis auto dealership location allows us to serve as your Carmel, Noblesville and Fishers Chevrolet dealer in Indianapolis, IN. Stop by our showroom or contact us today!If you are looking for Chevrolet dealers in Indianapolis, Indiana, you have come to the right place! At Penske Chevrolet, we always put our customers first. We want to make sure you feel good about the vehicle you drive away with. If you are searching for a Carmel, Fishers or Noblesville, Indiana Chevrolet dealership near Indianapolis, stop by Penske and know that no dealership will work harder for you. Fishers Chevrolet and Carmel Chevrolet drivers keep coming to Peske in Indianapolis for our great deals and even better service. Don't spend time searching for other new Chevy or used car dealers in Indianapolis when Penske Chevrolet has everything you need!Looking for service or parts in Indianapolis or Noblesville? Let our friendly and knowledgeable staff help you maintain your current vehicle. Schedule an appointment online at our Indianapolis car dealership, or contact us with any questions you may have.Call our friendly staff today to learn about our latest Chevrolet specials, demo a car, get details on any vehicle, request a brochure, discuss your trade-in or even talk financing on your next car. We are here to help you.Still deciding on which Chevrolet you’d like to be driving? Searching for factory rebates? Are you comparing special rate programs or internet specials? Maybe you simply want the best price on a new or used car? For all of this and more, look no further than Penske Chevrolet. Our team is professional, offers you a no-pressure environment and operates with the quality you expect from a Penske Automotive dealership. We look forward to helping you with your next new or used car.

Additional information

  • Hours:

    Monday 9am-9pm Tuesday 9am-6pm Wed-Thurs 9am-9pm Friday-Sat 9am-6pm
  • Payments:

    American Express, Discover, Master Card, Visa
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