This salon has very up to date equipment. When I call for an appointment, I always get one very quickly (sometimes later the same day, sometimes the next day). That would probably depend on which stylist you were booking with though. Every time I have been there, there have been at least 7 stylists working. The salon is kept very clean. Everyone there is friendly and helpful. They also have a nice assortment of products to purchase. There is a separate entrance from outside at the back of the building, so you don't have to walk through the whole store to get to the salon with I think is nice when I'm in a hurry. Nice place!