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Peninou French Laundry & Clnrs - 4 Reviews - 558 Oak Grove Ave, Menlo Park, CA - Construction & Repair Reviews - Phone (650) 322-7562

Peninou French Laundry & Clnrs

558 Oak Grove Ave
Menlo Park, CA 94025
(650) 322-7562
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Home pickup and delivery is a huge time saver; very high quality work too.


This is the worst place to take your laundry, their completely arrogant personnel will not provide any service to you, they will not give you a price in advance (only an estimate...

Terrible customer service, exorbitant prices 5/21/2008

BAIT AND SWITCH! I called one of their San Francisco locations to get a quote on dry cleaning for a suit. The lady on the phone told me $25 per suit. They even offered to pick up my suits for no charge. I thought, fabulous! Then, I got the bill... $50 per suit! I spoke with one of their customer service people over 4 or 5 different conversations, and they said there was nothing they could do - they said that their customer service management said there was "no proof" that I ever got the original $25/suit price quote. They said that the $25 was per piece ($25 for jacket, $25 for pants). Total liars. And terrible customer service. I brought in two suits that cost $1000 each, and somehow they think I'm trying to rip THEM off? I am never ever ever going there ever again. more

huge time saver; very high quality work too 8/31/2004

Home pickup and delivery is a huge time saver; very high quality work too. more
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