Well, the prices here a little bit above average, but the staff is warm and welcoming and care about my needs, well, my pets needs. Service is fast, and some one is always ready to help me. This pros are that is is very, very close compared to places like Petco and PetSmart. That gives it some more "points". Although, I only come here when i run out of food or treats for m dog, or have a quick question about my dog. I feel very comfortable inside, and so does my dog. She loves coming here, and always get excited when we are in the car and see can see it. I recommend this place to anyone looking for pet services close to home.