I decided to use this pediatrician without ever meeting with the doctor because they came so highly recommended. The doctor is very nice, intelligent, and helpful. The atmosphere is cute for kids. The staff is friendly and helpful. The triage nurse is awesome. The PA is great. The one and only complaint that I have (the reason I only gave 3 stars) is that when my child was a newborn and sick, no body called to see how he was doing. That is huge for me. My vet calls to see how my dogs are. Why doesn't anyone called to see how the most precious thing in the world is doing?