If I was a healthcare system or potential client or if PAS has made a bid towards early out/bad debt work... run, run, run!!!\r
This is not how you want your patients, pre collect or bad debt to be treated. \r
PAS should offer patients/debtors the ability to make payments as long as they are on time and not late and not fear credit reporting. The economy is not great but as soon as I got a letter I called and set an agreement.. guess what it is going on my credit. The collector treated me like a dead beat.. she was not knowledgable and when I asked for a supervisor I was of course.. common practice sent straight to voice mail, I should have known that he was in a meeting at 6:15pm?!?\r
I am trying to take responsibility for my debt. Come on PAS you know patients are experiencing higher deductibles and coinsurances but of course the rep I spoke with that makes $11.25 an hour pays all of her bills timely..\r
Management do you ever think that your policies may need some tweaking?
Cons: Thumbs down