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THOUSANDS OF DOLLARS of repair after I purchased from Payless Car Sales (aka Colorado Car Sales)
? I purchased a 2004 Volkswagon Passat with approximately 54k miles from this dealership in August of 2009. I will just state the facts regarding the issues I discovered after purchasing the vehicle. I am leaving a lot of things out to save space. Please feel free to make your own decision on whether you trust buying from this dealer.
? A low beam headlight and both brake lights were out, which I discovered trying to drive home on a dark night, meaning it never passed a safety inspection. And lets just say that labor was surprisingly expensive to have these replaced.
? One of the wheels only had 4 lug bolts.
? The key to remove the lug bolts was missing so when I had to replace the front tires, which were all warped on this inside (along with the front brakes), all lock lug bolts had to be destroyed and replaced with new sets. Result ? more money spent.
? The air conditioning unit was also not working right.
? Before purchasing the car Justin, one of their sales representatives, said he would be providing me with two electronic keys and a valet key. When I came to pick them up, Justin said he was mistaken and that they only had one key. He would not stand behind what he said I purchased with my car and refused to purchase new keys.
? The car would not start before I purchased the car, but Justin ensured me it was just because it was sitting. This problem happened a few more times before I found the true problem. To be quick - more money spent.
? A couple days later the car began shaking violently (injectors were misfiring). A certified Volkswagon dealer found black tape that someone used to cover a hole in a vaccum pipe. That repair was another couple hundred dollars.
? When making 90 degree+ turns, the transaxle began making a cluttering noise. I won?t even mention how many tons of hundreds of dollars this was to repair. I brought it back to the dealership before the transaxle or the check engine light (that actually came on shortly after I drove the car off the lot) was diagnosed. I had Chris, a sales representative, drive the car to tell me if he felt anything wrong (not yet telling him about the check engine light or the shaking of the car upon turning the wheel). When Chris came back he said everything was fine. I asked if he at least noticed the check engine light and he said no. I asked him if there was anything their dealership could help me with (even just a free diagnosis) considering all the problems I was having as soon as I drove it off the lot. He said, ?absolutely not! All sales are final!? I asked for him to call the owner and the owner said the same thing, in essence.
? I had two different certified Volkswagon dealerships diagnose the check engine light and they both diagnosed it as a bad catalytic converter, which was $2,000 to replace.
Pros: Justin Seems nice
Cons: Trickery with no remorse