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Paw Boutique - 8 Reviews - 523 S Raymond Ave, Pasadena, CA - Pet Stores Reviews - Phone (626) 396-1136

Paw Boutique

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523 S Raymond Ave
Pasadena, CA 91105
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(626) 396-1136
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Reviews

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Best

I have been going to Paw Boutique since they opened, and I have been very faithful to this amazing little boutique. What I appreciate the most about this store is the personalized...

Worst

Marina Batkis, the owner of Paw's Boutique, also runs an animal rescue, Mutts and Moms, from this location. DO NOT GIVE THIS SHOP YOUR BUSINESS! I was caring for my friend's...

STAY AWAY! 7/18/2011

Marina Batkis, the owner of Paw's Boutique, also runs an animal rescue, Mutts and Moms, from this location. DO NOT GIVE THIS SHOP YOUR BUSINESS! I was caring for my friend's dog while she went to visit her 88 year old mother in Missouri. The dog slipped away on the evening of July 4th. Mutts & Moms was notified because they were the contact for the dog's chip. Lot's of people went out looking, but unfortunately it was Mutts & Moms who found the dog six days later. NOW THEY REFUSE TO GIVE THE DOG BACK TO THE ADOPTIVE HOME WHO'VE HAD HER FOR OVER 3 YEARS! Marina told my friend that she violated the contract because the rescue tag was not on the dog. She also chastised my friend for not returning from her trip when she learned the dog was missing. Mistakes happen! Dogs run away--especially on the 4th of July. This dog has been a comfort and companion to my friend during NINE MONTHS OF CHEMOTHERAPY and other health issues. Marina has no empathy for my friend's bout with cancer and the lengthy and difficult treatment she endured. This little dog was loved and cared for like the precious darling she is. WHO TAKES A COMPANION DOG AWAY FROM THE HOME SHE HAS KNOWN FOR OVER THREE YEARS? Marina's interest is clearly not the dog's well-being, but to punish my friend. more

The cutest and best professional boutique for your pets! 3/26/2010

I have been going to Paw Boutique since they opened, and I have been very faithful to this amazing little boutique. What I appreciate the most about this store is the personalized service I get each time I go. The two owners are very knowledgeable about pets in general but the french one Vanessa is always on top of her game. She advised me many times about how to manage the allergies that Bella, my 2year old baby mutt suffers from!She always remembers the products that I purchased and what Bella loves....I definitely get the service that I would have never gotten at the unfriendly PetCo.\r Also, the range of pet products that they have is very broad, and of great quality.\r Overall, if you live in the Pasadena area and have a furry friend run to this boutique as you'll not be disappointed!\r Pros: Customer service, products availability... more

Great place for your pet 2/4/2010

I went to the store recently and took care of all my needs for my adoption. No problems and I felt like all the staff listened to me and made me feel important. I can tell they love pets and I will go back. Pros: Nice staff, great service and good products more

Awesome pet store 5/3/2009

I'm very disappointed that the ratings for this store are influenced by people who have decided to side with Ellen Degeneres without knowing the facts. Whatever their opinion of the adoption incident, it should not affect the reviews for a store I'm sure none of these people have ever been to. If they had been to the store, they would realize that the two store owners are wonderful ladies who provide quality products for dogs and cats. They have all types of hollistic foods, and really interesting and cool collars, leashes and toys for your pets. If you live in the Pasadena area and want to check out a really great pet store, Paw Boutique is the place to go. Pros: Great service, healthy pet produces more

Horrible human beings!!!!!! 10/17/2007

These two women should be ashamed of themselves...I hope they are forced to give up their business and take a long look in the mirror and realize that what they are doing is stupid, ignorant, mindless control...No one should ever shop with them again and they hopefully, will never have their psuedo power over innocent animals again. This is what you get when two bored housewives assume power...\r \r Total losers!!!!! Cons: stupid control freaks more

SHAME ON THEM!!! 10/17/2007

Shame on them for creating a media circus over this poor little animal that needs a loving home. I hope that they suffer GREAT hardship over this situation they have created and lose their business and are forced to close their boutique. They deserve NOTHING less!!! Cons: HORRIBLE SITUATION THEY HAVE CREATED!!! I HOPE THEY LOSE THEIR BUSINESS!!! more

so sad 10/16/2007

It breaks my heart when people get so stubborn that they can't see straight. DO THE RIGHT THING MUTTS & MOMS and continue to place dogs in need into loving homes.\r I will NEVER shop in your store - nor use your services. Cons: Don't really care about the wellbeing of their dogs. more

RE: Elen Degerous 10/16/2007

This is a letter I sent to Elen Degerous RE: Your taking back her puppy. I thought this is a good way to get the message through about your company!\r \r I am so sadden by the video I saw today on my Yahoo homepage about you having to return the puppy you adopted. I have had similar experiences with pet adoption agencies, both good & bad. I have tried to adopt a puppy & a cat in the past and was turned down. How can they be so picky when hundreds of dogs & cats are put to sleep every day? You can purchase a pet without any problem, yet they have a ?God? syndrome when it comes to their ?protected? pets. I did not like the way I was treated, but I truly believe in the cause to adopt pets. I persisted & found a very user friendly organioration to work with called Kat Mom in Sacramento. The process was so easy I walked out with my cat in just under an hour! We have lived in purrrrrrrfect bliss for 2 ? years now. Please post the name of the organization that did this to you, so I can complain to them directly. You need to know you did do a GOOD thing! They are the criminals for putting you & the other family through all of this! more
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Additional information

  • Neighborhoods:

    South Pasadena
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