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Paul's Automotive Service & Repair - 158 Reviews - 263 Branchview Dr SE A, Concord, NC - Auto Repair & Service Reviews - Phone (704) 786-0904
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Paul's Automotive Service & Repair

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263 Branchview Dr SE A
Concord, NC 28025
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(704) 786-0904
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Paul's Automotive Service & Repair - Concord, NC
Paul's Automotive Service & Repair - Concord, NC
Paul's Automotive Service & Repair - Concord, NC
Paul's Automotive Service & Repair - Concord, NC

Reviews

( 147 )
( 9 )
( 1 )
( 0 )
( 1 )

Best

Friendly people. Fairly priced. I like to support the "little guy" whenever I can. Take your vehicle to Pauls and you wont be disappointed.

Worst

After bringing 3 times my car to Paul's automotive, and paying the repair of my air conditioning, I decided to move to another shop. I wasted my money and my time. No repair, no f...

Fair and Friendly 1/12/2017

Friendly people. Fairly priced. I like to support the "little guy" whenever I can. Take your vehicle to Pauls and you wont be disappointed. more

"just an oil change" always a positive experience 1/12/2017

Always a positive experience. "just" an oil change .... if that's all that's needed that's all you'll receive ... no "upsells" ... but if there is something potentially amiss that could protect you and/or the longevity of your vehicle the most cost effective recommendations will be made! more

Brakes work. All that was needed was cleaning. 1/5/2017

Very nice and professional service. more

Convenient, friendly and Honest 12/10/2016

I am very pleased with the service from Pauls Automotive I feel I get first class with a small town atmosphere more

Great service at a reasonable price! 12/6/2016

I recommended a neighbor to come to Paul's and she happened to be there when I arrived for my oil change. The nice young man at the desk gave me $25 discount card for my next service for the recommendation. Great service at a reasonable price and customer appreciation! more

Pam 2004 pontiac montana 12/3/2016

Nice fricndly employees. Got to my vehicle right away and fixed all in the same day. Also as far as I can tell price for work and parts was good. more

Awesome service 11/30/2016

I recommend this business to everyone. The owners are very pleasant people to deal with. more

Repeat Customer 11/23/2016

We take our cars to Paul for oil changes and maintenance. He is good to explain issues and give reminders on maintenance of vehicles. Service is prompt and staff are courteous. more

Very thankful 11/18/2016

I am very thankful that my family has found a machanic that can be trusted. Every time we have taken our vehicles to Paul's the work has been done well. They get the work done quickly and courteously. more

Courteous...Punctual 11/15/2016

I found Paul's at the last minute and needed service work down because my normal provider could not fit me in. They took care of things and treated me like I had been a customer for years. Now I am! more

Excellent Service! 10/20/2016

There were able to fit me in with short notice and fixed the problem at a fair price. more

Treats you like family 10/14/2016

I needed to get my 2001 truck inspected. I had to get it jumped off to even get it to Paul as I haven't cranked it in about 6 months. He not only got it running again, he drove it almost 100 miles for the computer to reset so he could inspect it. Thanks to Paul and his crew for working so hard to give me great service. I recommend them to anyone who needs their vehicle serviced. You won't find any shop out there that's better! more

Don't go anywhere else!!! 10/13/2016

At Paul's automotive they make sure they do everything that they can without extra cost to you. If theres a question or concern they come to you to explain and discuss how to proceed. If there is a need for a service they do not provide for some reason they will provide you with a reputable and affordable referral. I won't go anywhere else now ... I don't care if there's a $20 oil change groupon or not! Oh and the front office staff is caring and professional. If you have time constraints call ahead and make an appointment as that allows them to serve you better too! more

Awesome Place no disgrace my car works 10/2/2016

Wonderful place, very good people. They've done great work on our cars, I won't go nowhere else. Prices, are good I've worked as a service coordinator at a automotive center and with Paul's prices and great service they are #1 in our books. We will be back shortly more

Great Auto Shop 10/2/2016

This auto shop is prompt, courteous, and capable. more

Always Great Service! 9/13/2016

Absolutely love Paul's Automotive! Always friendly, knowledgeable, quick and do quality work! I won't take my car anywhere else! more

The best automotive repair shop in NC 8/27/2016

As usual, Paul did a super job on fixing my flasher in my Saturn Vue. I dropped it off on Monday night and had it back on Tuesday morning. My turn signals now work perfectly. more

People 7/31/2016

Excellent service. Great understanding of customers needs and budget. more

Awesome all the way! 7/29/2016

Paul and his wife give a truly caring experience and the price was right. My daughter just moved to Concord and we saw where they had great reviews. We were so glad went there. Paul was honest and did a great job for us. Can't say enough. more

AC Service 7/24/2016

The customer service was absolutely amazing. Everybody was extremely nice. Mr Paul took his time and explained everything, I am completely satisfied.. more
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Owner Message

  • Paul's Automotive Service & Repair is a local family owned and operated 3 bay auto repair facility. Our business is based on "Honesty & Integrity" and we are committed to providing high-quality service and satisfaction. As we strive to meet all your expectations, we want you to know that your vehicle and the safety of your passengers are as important to us as they are to you. We strive to make sure our customers want to return to our friendly family atmosphere. We truly believe that Price is what you pay, but Value is what you get at Paul's Automotive. The Value of our service is not the cost of the parts we replace, but your satisfaction with the results.

Additional information

  • Hours:

    Mon-Fri 8am-5pm
  • Payments:

    Master Card, Visa
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