I was having some problems with my electrical business, and went in to get the battery tested. Figuring there was something wrong with the battery or alternator, I was hoping to get a solid answer so I could make a valiant attempt at fixing it myself. They first told me I would have to pay a $12 to have the battery terminals cleaned so that they could test it, which kind of upset me (I was hoping to avoid having to pay anything at this point), but figured it's minor compared to what I was facing. Turns out everything checked out okay, even though they could've told easily taken me for much more.
Pros: Honesty, Integrity, Reliable
Cons: Closes early