Ok. I loved Patu. I've been eating their food since the summer of 2006, when I worked in the Village (a co-worker and I used to order the vegetarian massaman curry for lunch a few times a month, one of us would pick it up to go). I moved away from Houston, but every time I am back in town I make sure to get an order of the massaman curry. I take my family there and have recommended the place to friends.\r
The service has never been good - the waitstaff does not engage with customers, they are sometimes slow or get things mixed up. Regardless the massaman curry dish was so great I didn't care. When I went last night with my family, however, I was quite disappointed. Sure, it was a busy Friday night...but they were way too disorganized. A woman who i've picked up orders from many times took our order, and read it back to us, specifying each of our ""spicy"" choices and ensuring my sister that ""mild"" was just a little spicy. Two of our dishes were delivered to the girls at a table next to ours, and finally brought to us. My sister's curry was more spicy than my father's (he had ordered his a step up). My massaman curry had changed to ""g ang mussaman"" in the menu and I hadn't realized this included the elimination of vegetables, star anise, and peanuts in the curry (it usually had all of this). When I asked our waitress if the recipe/menu had changed, she kept saying no, the mussaman never had vegetables in it. The change is fine, but they weren't pleasant about my question. The potatoes in my dish were undercooked. We weren't checked on again after getting our food, and when we asked for our cheque it was brought to the girls next to us (AGAIN! by the look on their faces, they weren't pleased or impressed with the service either). \r
I was disappointed with the change in my dish, but their reaction to my attempt to find out when it changed tipped things (last time I ate there was January). The disorganization and general unenthusiasm of the staff is no plus.
Pros: Food, price
Cons: Parking, service, changes to massaman curry