The guy took way too long to do the job, as we found out later from a neighbor familiar with plumbing work. They are paid by the hour so they drag it out as long as possible. He was in and out smoking, making lots of noise so it seemed like he was working when the job was probably finished already. Beware this company, I should have read reviews first. Needless to say we won't be using them for our future plumbing jobs.